Coordinator, Admissions Administration (College of Medicine - Phoenix)

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

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• Oversee the application review system: process applications, assign to individuals for review at various stages, send decision notifications, and serve as the primary contact for application reviewers and the Admissions Committee.
• Manage the MD/PhD review process in close coordination with the Graduate Training Office Coordinator to ensure timely review of all candidates for the MD/PhD program.
• Collaborate with the Pathway Scholars Program team to facilitate the application review process for the master's degree program.
• Evaluate and recommend operational changes to work unit to ensure effectiveness and compliance with University policies and regulations.
• Compile, analyze, and interpret application data to aid leadership in decision-making and provide the
  Admissions Committee with detailed information to assist in their assessment of potential candidates.
• Ensure accuracy of data and reporting within our application and customer relationship management (CRM) systems; troubleshoot any issues or inconsistencies that arise.
• Develop, conduct, and analyze surveys of participant feedback; use this data to implement changes intended to make processes more efficient.
• Prepare recurring or ad hoc reports on application activity and history.
• Establish and maintain data collection and tracking systems, leveraging analytics to make recommendations to Manager, Admissions Operations.
• Organize archival records.
• Serve as the primary contact for the AAMC and our application system vendor to facilitate program objectives with the application system.
• Function as the primary liaison to our CRM vendor; help develop the tool in coordination with other departments within the College also utilizing the application.
• Represent the Office of Admissions and Recruitment regarding our use of and feedback on the application and CRM systems with their client support teams.
• Develop a strong understanding of the requirements students need to complete to be successful applicants to the college.
• Provide pre- and post-application advising to prospective students and families.
• Assist with responding to phone calls and emails directed to the Office of Admissions and Recruitment.
• Manage business operations.
• Support Manager, Admissions Operations with tracking of assigned projects and research new initiatives in support of program mission.
• Additional duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively with different groups/individuals.
• Ability to breakdown processes to explain to groups and give instructions.
• Knowledge of CRM functionality and best practices
• Skill in public speaking and presenting information to large groups.
• Skill in receiving feedback to adjust guidance and training strategies for the future

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of five (5) years of relevant work experience, or equivalent combination of education and work experience.

College of Medicine-Phoenix, Office of Human Resources

HR-PHX@arizona.edu

Application: The online application should be completed in its entirety. Blank or missed information may be considered an incomplete submission.

Letter of Interest: Should clearly indicate how your skills and professional employment experience meet the Minimum and the Preferred qualifications (if applicable).