Assistant General Manager
 JLL | |
 United States, Illinois, Chicago | |
| 200 East Randolph Street (Show on map) | |
 Nov 21, 2024 | |
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The Assistant General Manager (AGM) assists the General Manager (GM) in managing specific assets and ensuring client and tenant satisfaction. The AGM works closely with the GM to achieve financial results and operating objectives.
They are responsible for understanding client investment objectives, developing property-specific strategic plans, and overseeing the implementation of approved initiatives by managing the property team. The AGM may also have responsibilities for managing other property team members and representing JLL in the local and regional business community. The AGM is required to be on-site. *Local requirements may vary. WHAT YOU'LL BE DOING Responsibilities: Work alongside the General Manager to assist in managing the commercial office asset. Multi-tasking and flexibility are essential skills needed in this role. Creating strategic and collaborative solutions You are an individual who sees the big picture, acts decisively, and focuses on creating an energized and collaborative environment. As an Assistant General Manager, you will contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication. Success will be measured by your ability to develop winning strategies for project execution. Embracing the human side of business You are people focused, seeking out and understanding the needs, perspectives and motivations of clients and team members alike. Your ability to manage client and vendor relationships will allow for seamless conflict resolution, account maintenance, and overall development of client relationships Specific Job Functions: Administrative/Reporting/HR:Oversee completion of monthly, quarterly and annual owner's reports. Notify tenant of special projects (i.e. building shutdown), emergencies, or other requests. Assist in completing the Operations Audit. Participate in staff meetings and Security and Janitorial meetings. Oversee Property Administrator. File payroll registers. Financial & Accounting:Completion of annual budget, income and expense, and capital improvement plan. Complete monthly accruals, work with accountant on monthly/quarterly reporting requirements. Oversee achieving annual budgeted revenue, operating and capital expenses. Notify tenants of available TI and expiration of TI allowances. Ensure timely and accurate reporting (monthly, quarterly) Assist in completing financial audits. Prepare adjustments to tenant billing process. Tenant Relations:Build and maintain tenant relations with key contacts. Assist in managing tenant option rights and information. Operations / Security Life Safety:Oversee and work with Security Director in security oversight of the building. Coordinate fire drills and communicate to tenants regarding life safety issues. Manage building operations contracts and vendors to maintain Class-A operations. Contracts/Agreements:Assist and review contracts. Ensure all legal agreements have been fully executed by tenant and ownership. Oversee Real Estate Tax protest process. WHAT YOU BRING TO THE TABLE: Minimum of three (3) years of commercial real estate or property management experience Bachelor's degree from an accredited institution preferred, preferably in Business Administration, Accounting, Finance, Operations, or equivalentExperience preparing budgets, CAM reconciliations, and other types of related financial reports is required Experience using a property management accounting platform, such as Yardi, Kardin or MRI is required Ability to effectively present information and respond to questions from senior level management, clients, tenants, vendors, peers, and the public. A relationship builder Both verbal and written communication skills are vital, and of course you'll be good at establishing relationships with all levels of the organization & external clients. Tech minded The real estate industry is consistently changing with technology. You'll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of technology tools and continually seek opportunities to develop your skillset. An achiever You'll have a proven track record of results as we'll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high-volume environment. Most importantly, you'll want to contribute to a diverse, supportive, and talented team WHAT'S IN IT FOR YOU Join an industry leader and shape the future of commercial real estate. Deep investment in cutting-edge technology to power your work. Comprehensive and competitive benefits plan A supportive, caring, and diverse work environment designed for your growth and well-being. A platform to make meaningful impact on the community and the environment through our sustainability initiatives. | |