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Director of Operations - Mainsite

MillerKnoll, Inc.
United States, Michigan, Zeeland
855 East Main Avenue (Show on map)
Nov 13, 2024

Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE
Leads overall manufacturing operations for assigned facility. Responsible for machining, fabricating, assembling, processing operations and other ancillary functions required for production. Forecasts, develops, implements and administers plans for efficient facilities, staffing and material utilization.

ESSENTIAL FUNCTIONS
Leads manufacturing operations for assigned facility. Ensures compliance with MK policies / practices and standards.
Participates in the development of corporate manufacturing strategies and develops a plant specific strategy to align.
Achieves exceptional levels of customer service and delivery reliability with highly variable demand patterns and product variation.
Maintains high standards of quality, follows agreed standards, and introduces improvement initiatives to address problems and ensure high standards are maintained.
Achieves a safety culture which ensures high levels of employee engagement, addresses risk and strives towards an accident-free environment.
Achieves exceptional levels of employee engagement through regular and open communication, two-way feedback at all levels and an environment where issues can be openly raised and positively received at all levels of leadership.
Ensures a consistent and high-level employee experience is achieved across the facility.
Coaches and mentors team member's; designs and delegates appropriate workloads; builds development plans to ensure career success; participates in succession planning activities.
Delegates authority to key supervision in production, production control, methods, cost accounting, maintenance and related operations.
Ensures that objectives are achieved on a timely basis at the lowest cost (within financial resources), while maintaining quality requirements.
Additional Essential Functions
Performs additional responsibilities as requested to achieve business objectives.
QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
Bachelor's Degree in Business, Engineering or related discipline. Significant equivalent operational experience may be considered in lieu of a degree. Master's degree preferred.
10+ years of experience in progressively responsible production management positions, specifically experience with manufacturing and assembly of highly variable products on relatively short lead-times with significant fluctuations in volumes.
5+ years of management experience.

Skills and Abilities
Successful experience with change management principles and demonstrated ability to drive and manage the change process from strategic planning through implementation and follow-thru.
Strong relationship and consensus-building skills necessary to manage projects in a complex matrixed environment.
Demonstrated ability to lead, influence and work with all levels in the organization.
Ability to use a broad business acumen and holistic perspective to see opportunities and risks of potential trade-offs.
Demonstrated excellent coaching, mentoring, and people development skills.
Ability to think strategically and execute tactically.
Demonstrated outstanding written/verbal communication skills, and a proven capability to present complex concepts in a concise and understandable way to a variety of audiences including the highest level of the organization.
Ability to effectively use office automation / communication software and tools used in the MK office environment.
Exhibits high personal performance standards, the desire and ability to continuously learn and must be results oriented.
Demonstrated leadership competence as defined by Executive Competencies, including the proven ability to effectively focus resources to implement a business strategy, generate excitement and commitment around the vision and goals and drive innovation and change.
Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

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