Coordinator, Military and Veterans Affairs Education Benefits

This position may primarily serve both the York and Lancaster Campuses.

Job Summary: Responsible for adherence to all policies and procedures of the college, Commonwealth of PA and Federal Government regarding Veteran Affairs (VA) and US Department of Defense (DoD). Responsible for reporting and tracking Federal Tuition Assistance (FTA) programs and VA Chapter 31. Responsible for veteran student account reconciliation; providing support for electronic payment processing; return check processing for VA Chapter 33, Education Assistance Program (EAP) and Military Family Education Program (MFEP). Responsible for processing EDI, EAP, MFEP reports weekly; downloading and verifying disbursement rosters. Verifying student enrollment and Veteran Benefit Requests status. Entering payments in (BANNER and spreadsheets). Completing, reconciling, and returning rosters for each term. Processing and return funds to VA, EAP, MFEP, when required. Providing excellent customer service to internal and external stakeholders.

Minimum Qualifications:

Bachelor's Degree and 3 years experience.*
*Or a combination of experience and education sufficient to successfully perform the essential duties of the job.

Licensing Requirements: Valid Driver's License

Hiring Range: $41,365 - $51,706

Preferred Qualifications:

Knowledge of VA Enrollment Management System
Knowledge of Army Ignited System
Knowledge of Air Force AI Portal System

Job Specific Task List:

• 15% - Creates a climate of engagement for military and veteran students that supports persistence, retention, and graduation - (Essential)
• 45% - Process payments, adjust payments and reconciles payments for the Veteran benefit programs, EAP, MFEP, 1606, VR&E, Post 9/11 GI Bill, DEA Chapter 35, Federal Tuition Assistance and VRRAP. Including updating VA, EAP, MFEP, FTA and VR&E managers of changes to student's enrollment status - (Essential)
• 10% - Aid staff and students with inquiries concerning account balances, refunds, 3rd party contract, Veteran benefit programs, EAP, MFEP, 1606, VR&E, Post 9/11 GI Bill, DEA Chapter 35, Federal Tuition Assistance and VRRAP payments - (Essential)
• 10% - Advises veteran, active duty, and dependent students regarding military benefits and how to apply; advises veterans and other eligible students of the impact on the veteran's education benefits and the potential financial aid consequences of dropping or withdrawing from courses - (Essential)
• 10% - Responsible for inputting Chapter 33 tuition and fees in VA Enrollment System and processing Electronic Data Interchange (EDI) reports. Additionally, responsible to process EDI payments into BANNER for payment to students - (Essential)
• 10% - Update VA, EAP, MFEP, FTA and VR&E managers of changes to student's enrollment status. - (Essential)
• Performs other duties as assigned - (Standard)

Job Type: Part-Time (More than 1,000 hours)

If part time, hours per week: 24

About Us: www.hacc.edu

Our Purpose: Learning for all; learning for life.

Our Diversity Statement: As an institution of higher education, HACC recognizes its responsibility to maintain an environment that affirms the diversity of people and ideas.

HACC embraces, supports, and actively pursues a policy of inclusiveness that reflects and appreciates the diversity of the community it serves and the world in which we live.

The Board of Trustees and the President lead HACC's commitment to open access to education, diversity, cultural sensitivity, and equal opportunity in employment. This commitment serves to promote a college-wide environment of collegiality, inclusiveness, respect, and cultural competence.

Our Core Values: A Circle of Caring

• We work together to shape and build our preferred future.
• We encourage and celebrate creativity and innovation.
• We set high goals and strive to achieve them.
• We strive to provide exceptional service to all who help shape our future.

• We are gateways to student success and opportunity.
• We promote respect, collegiality, diversity and equity-mindedness in all we say and do.
• We nurture awareness and cultural sensitivity to create a climate of trust.
• We are growth-minded, believing that each of us is capable of learning, developing and growing to support our mission.

• We are honest and hold each other and ourselves to the highest ethical standards.
• We provide the most accurate information available in all communications.
• We are transparent about our decisions as individuals and teams.
• We embrace broad engagement in the shared governance process.