Sales Floor Manager, UVA Bookstore

The Department of Business Services at the University of Virginia (UVA) seeks applications for Sales Floor Manager for the UVA Bookstore. Over its first two hundred years, the University of Virginia has been at the forefront of producing global citizen leaders, groundbreaking research and scholarship, and world-class patient care. As the University enters its third century, we continuously seek to define and redefine ourselves, motivated by our shared passion for discovery, innovation, community, service, and social justice. One of the University's top priorities is to create a living, learning, and work environment that supports-and challenges-our academic community. To achieve its mission, the University must be a place in which all faculty, students, and staff are active participants in its work, where those groups historically excluded from participation in University life are present in numbers that prevent isolation of the spirit and of the mind, and where each individual is conscious of how they contribute to the creation and dissemination of knowledge that enhances the well-being of our community, our state, our nation, and the world.

Position Summary:

The UVA Bookstore is looking for a hands-on and organized sales floor manager to supervise all floor activity including assisting customers, monitoring staff, and managing inventory. The sales floor manager is responsible for ensuring that all floor requirements are met.

Responsibilities:

• Responsible for all aspects of the sales floor with heavy focus in clothing and other general merchandise.

• Daily training and supervision of staff. Create daily lists of tasks and manage accordingly.

• Develop a staff that provides exemplary customer service to ensure consistent customer satisfaction and acts responsibly and professionally in accordance with established policies.

• Create an environment that supports teamwork and participation.

• Recognize levels of stock on sales floor and replenish accordingly. Develop daily transfer requests from the warehouse.

• Greet and offer assistance to customers.

• Merchandise sales floor to enhance the customer experience and maximize sales.

• Respond to customer inquiries on the sales floor and over the telephone in a positive and accurate manner.

• Keep stock room clean, safe, and well organized.

• Provide detailed information and/or requests to the Clothing Buyer about/for imprinted merchandise for Bookstore.

• Weekends required.

• In addition to the above job responsibilities, other duties may be assigned.

Required Qualifications:

• High school diploma or equivalent

• At least five years of retail experience, at least two years of which are in retail management.

Preferred Qualifications:

• College degree

• Experience in retail management, preferably in a college bookstore.

• 5 years retail management orsupervisory position.

• Strong interpersonal, communication, computer, and leadership skills.

• Ability to work independently with little supervision.

• Ability to multitask.

Compensation:

Anticipated Hiring Range: $42,000 - $45,000 Annually, commensurate with education and experience. This is an exempt level position with UVA benefits. For more information on the benefits at UVA, visit hr.virginia.edu/benefits. Employee benefits package highlights include:

• 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off; Parental and Community Service Leave

• Health plan with options to meet healthcare and financial needs

• Retirement through the Virginia Retirement System

• Tuition and professional development benefits

• Employee wellness program featuring activities to earn up to $500/year

This position will not sponsor applicants for work visas. The University will perform background checks on all new hires prior to employment.

Physical Demands:

The job does occasionally require traveling some distance to attend meetings, and programs.

To Apply:

Apply online at http://jobs.virginia.edu/us/en/job/R0058795/Sales-Floor-Manager-UVA-Bookstore.Internal applicants must apply through their UVA Workday profile.Complete the application, and upload the following Required materials:

• Resume

***Please note that you MUST upload ALL REQUIRED DOCUMENTS into the CV/Resume box, into which multiple documents can be uploaded. Applications that do not contain all of the required documents will not receive full consideration.***

This position will remain open until filled.

References will be completed via UVA's standardized process Skill Survey. A total of five references will be requested via SkillSurvey during the final phase of the interview process.

For questions about the application process, please contact Melanie Sponaugle, Academic Recruiter, at unw5dq@virginia.edu.

For more information about UVA and the Charlottesville community please see http://www.virginia.edu/life/charlottesville and https://embarkcva.com/.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.