ASSISTANT OPERATIONS MANAGER-FOOD AND NUTRITION SERVICES-NIGHT SHIFT-FULL TIME

TriHealth

United States, Ohio, Montgomery

Nov 07, 2024

Job Overview:

You are responsible for assisting senior FANS leaders in directing and overseeing the operational needs of the food and nutrition Department. You will coordinate the tasks of the front-line staff. You will serve as a liaison between administration and hospital departments and provide the highest possible level of service.

Establishes and annually reviews standards and work procedures for all Dietary staff

Plans work and staffing schedules and areas of work to ensure adequate services are rendered

Assists in the hiring process; interview, hiring and training of new associates

Orients, develops, and supervises all supervisory of FANS staff

Conducts regular inspections and makes recommendations to the facility

Monthly reporting of goals, accomplishments, and future plans

Staff education and training

Communication with staff, administration, and other departments

Job Requirements:

High School Degree in General Studies

2-3 years experience Management

Minimum of two years of acute or long-term care experience preferred, depending upon formal degree or training

Job Responsibilities:

Other Job-Related Information:

Direct Report FTEs = 60-99

Indirect Report FTEs = 60-99

Four year college degree, military experience, or equivalent work experience required

At least three years of supervisory experience in Food and Nutrition or service-related field with high customer/client contact required

Demonstrated progressive growth in the field of health care Food and Nutrition or Hospitality Management preferred

Ability to communicate effectively in written format and oral presentations

Ability to multi-task and establish priorities

Ability to maintain organization in a changing and stressful environment

Exhibit initiative, responsibility, flexibility, and leadership

Possess a thorough knowledge of contract administration and office procedures

Willingness to work on a regular basis including weekend and holiday rotation

Working Conditions:

Climbing - Occasionally

Concentrating - Consistently

Continous Learning - Occasionally

Hearing: Conversation - Consistently

Interpersonal Communication - Consistently

Kneeling - Occasionally

Lifting <10 Lbs - Consistently

Lifting 50+ Lbs - Rarely

Lifting 11-50 Lbs - Frequently

Pulling - Frequently

Pushing - Frequently

Reaching - Frequently

Reading - Consistently

Sitting - Rarely

Standing - Frequently

Stooping - Frequently

Thinking/Reasoning - Consistently

Use of Hands - Consistently

Color Vision - Consistently

Walking - Frequently

Leadership Performance Standards

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:

Achievement of Annual Pillar Goals:

1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance

Leadership Competencies:

TriHealth Way of Leading

TriHealth Way of Serving

Transformation Change

Drive for Results

Build Organizational Talent

Leadership Tactics:

Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.

Regularly Round on Team Members, using questions from the rounding log.

- 25 or fewer team members = monthly

- 26-50 team members = every other month

- 51+ (and optional team members) = quarterly

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.

Model, coach and validate team members' use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.