Head of Bioprocess Sales AMS

Eppendorf Inc.
United States, Connecticut, Enfield
175 Freshwater Boulevard (Show on map)
Oct 30, 2024
Your challenges Home Office on with EST time zone Develop/Optimize AMS Go-to-Market Strategy for Bioprocess sales in close collaboration with the Bioprocess Unit and the AMS market region team. Manage, maintain and balance the required resources between Sales, Application Support, Sales Support and others to maximize revenue and profit Collaborate closely with regional and global BPU service teams to deliver on a superior customer experience Accountable to deliver AMS annual sales revenue growth target (incl. all Bioprocess Products and Services) Drive opportunity and funnel management (CRM) and provide a reliable forecast of expected sales and order entry as well as on a unit level for production planning Deploy effective pricing and discount strategy and policies in AMS according to the global guidelines Develop and implement channel strategy in AMS including but not limited to dealers and eChannel in Alignment with BPU Channel Management Accountable for managing and forecasting the expense-budgets in Sales and Sales-Support Ensure customer-focused approach to increase customer satisfaction and retention Coach and develop team members to improve selling and business development skills; improve team morale and motivate teams to have high engagement and drive for success Establish metrics and KPIs to track and measure performance Be a role model for Eppendorf's Vision, Mission, Values and be a driver of positive change Collaborate closely with marketing team to deliver high value campaigns and participate in conferences/seminars as a team Capable to work in a highly matrix environment and collaborate with non-Bioprocess stakeholders in the market region to drive initiatives and projects for Bioprocess business Strong interaction and collaboration with other BPU stakeholders to deliver global Bioprocess goals and drive global initiatives Strong interaction and collaboration with the Bioprocess Unit is required to execute Bioprocess business and commercial strategy Exceptional leadership skills Your expertise Bachelor's Degree in Business Management or equivalent, Master's degree preferred. 8+ years of relevant management experience Experience in leading direct sales and business development teams Proven experience managing distributors in the AMS region Bioprocess industry knowledge preferred Experience in AMS market selling capital equipment Strong network with key customers and partners in the region Wholistic business experience working with functions such as finance, supply chain, marketing & service Motivated by change and ambiguity; ability to drive business with constant improvement intentions Willingness to travel regularly and ability to understand and work in culturally different markets Professional competence, special knowledge (e.g. languages, IT) Strong communication and negotiation skills Managerial level knowledge of finance Strong working knowledge in Excel and PowerPoint Ability to work in a matrix and multi-cultural environment Customer Focus: building strong customer relationships and delivering customer-centric solutions Results-Oriented: consistently achieving results, even under tough circumstances Communicates Effectively: developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Ensures Accountability: holding self and others accountable to meet commitments Collaboration: building partnerships and working collaboratively with others to meet shared objectives Leadership: Ability to motivate and drive team towards a common goal Your benefits at Eppendorf Compensation: Targeting base salary up to $145k - $160k annually, this positions is also eligible for bonus and commission plan Opportunity to make a significant impact on our service business growth and operational efficiency. You will be part of a dynamic team that values innovation and continuous improvement. Personal and professional development opportunities. Access to a global team and environment. Innovative and appreciative corporate culture. Company car for private use. Competitive total rewards package including health, financial, and education benefits