SaaS Controller Senior Software Development Manager- Nexus HyperFabric

The SaaS Engineering organization within the Cisco Networking Group is committed to revolutionizing the deployment of generative AI applications. Our mission is to improve IT visibility and deliver comprehensive analytics for the AI infrastructure stack. By using ground-breaking technologies, we are developing next-generation SaaS-based controllers designed to efficiently manage Data Centers with AI/ML solutions.

Who You'll Work With

In this role, you will collaborate with Cisco's highest technical experts, including Principal Engineers, Distinguished Engineers, Distinguished Architects, and Fellows, while leading a diverse team of software developers at different levels. You will work closely with experienced product management leaders to assess market needs and define feature requirements. Additionally, you will interact with stakeholders across Cisco in AI, Data Center Networking, and Security. Your collaboration will extend to colleagues in User Experience design, User Interface software, Back End development, Site Operations, Automation, and DevOps, ensuring a broad approach to creating innovative solutions.

You are a seasoned leader with a robust background in driving the execution of end-to-end application development, encompassing user interfaces, cloud services, and backend data management. Your ability to translate design and architectural strategies to diverse teams sets you apart. Your strong communication skills allow you to excel in managing challenging conversations with technical experts, demonstrating your solid interpersonal skills to drive alignment and convergence towards organizational objectives. As a mentor and guide, you inspire and lead your team of software engineers with empathy, fostering a collaborative and innovative environment. Your passion for technology and people makes you a pivotal force in shaping the future of next-generation SaaS-based solutions.

In this role, you will use your skills to influence the creation of next-generation SaaS-based controllers for Service Provider, Data Center, and AI/ML network infrastructure. As a senior software development manager you will drive backend feature development from requirement analysis and scoping to design execution and deployment in a CI-CD cloud service pipeline. You will define the technical roadmap and backend services in collaboration with product management to meet market and customer requirements. You will lead a team of talented engineers to deliver high quality features on time while driving innovation and technical excellence. Additionally, you will coordinate with stakeholders across platform Networking and Security within Cisco to deliver integrated and secure solutions. Your key responsibilities will include:

• Advocating for microservices architecture to enhance the scalability and maintainability of the cloud service
• Integrating user experience design, user interface software, backend services, site operations, automation, and DevOps for high-quality service delivery
• Leading the team to own the success of service offerings to customers with a focus on availability, security, and user experience
• Playing a crucial part in advancing Cisco's SaaS capabilities, using your technical expertise, and contributing to the company's strategic goals

• Experience using cloud architecture data center technology and data center networking such as L2 Switching & L3 forwarding and the networking operating system
• A bachelor's degree in STEM and 8 years of software engineering experience
• 3 or more years of experience as a people manager in engineering development
• Experience in the development and delivery of distributed software and hardware platforms

• Technical and service development and deployment experiences of SaaS products in public cloud infrastructure such as AWS, Azure, or GCP
• Work with SRE and operation teams on SaaS offering products
• Ability to lead and mentor engineers globally, champion creative technical trends, drive decisions collaboratively, resolve conflicts, and ensure diligent follow-through
• Experience collaborating with senior engineers, product management, senior management, and other multi-functional partners to define technical roadmaps and set strategies
• Ability to mentor and guide internal resources and activities to ensure deliverables are met within scope and timeframes, while building a strong engineering team and promoting a culture of innovation, performance, and execution
• Experience working with Product Management and Engineering to drive customer satisfaction and product supportability improvements
• Excellent written and oral communication skills

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco