Crisis Support Worker, Youth Mobile Crisis Unit, 40 Hours-W

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

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This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Responsibilities:

• Partner with clinical staff to provide a mobile, on-site, face to face therapeutic response to youth experiencing a behavioral health crisis
• Participate with crisis team clinicians, psychiatry, and other ESP staff as a member of a multi-disciplinary team devoted to linking the youth and their family to the appropriate level of care.
• Partner with guardians and family to assist them in engaging in the crisis intervention process, providing support, education, and linkage to community resources.
• Act as a bridge between families, agencies and community supports.
• Assures families full involvement in crisis intervention services including team's adherence to "family voice and choice".
• Be an active participant in the multi-disciplinary team meetings and case discussions. Recognize and seek consultation as needed. Develop a training plan to enhance ongoing growth.

Qualifications:

• Grade C02: Crisis Support Worker I: Associates degree in a human services related field from an accredited school and one (1) year of experience working with youth/families; or High School diploma, HiSet or GED and a minimum of two (2) years' experience working with youth/families
• Grade C04: Crisis Support Worker II: Minimum of a Bachelor's degree in psychology, counseling or social work required
• At least one year of experience working with youth and families in a mental health setting
• Experience in navigating and working with any of the child/family serving systems or teaching other parents/caregivers to navigate such systems
• Current valid US-issued driver's license and ability to provide registered, inspected and insured automobile for work related purposes including travel between work sites
• Candidates who are bilingual in Spanish and English are highly encouraged to apply
• Must be able to pass a CORI background check
• All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services. For more information, click here

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.