Rehab Specialist ATP - Phoenix, AZ
 Lincare Holdings | |
 United States, Arizona, Phoenix | |
 Jan 04, 2025 | |
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This employee's primary responsibility is assessing rehabilitation patients, evaluating patient needs, and selecting the proper rehab assistive technology. The Technician is responsible to the client, ensuring timely and accurate acquisition of equipment and delivery. The ATP works as an advocate for the client by building rapport, supporting, reassuring, and educating the client throughout every interaction. This includes troubleshooting for wheelchairs and other rehab products such as scooters, lifts, bath equipment, standers, and safety beds.
* Maintain a strong professional relationship with clients, medical personnel, vendors, and key referral sources * Work with other rehab team members to conduct a detailed evaluation on current situation, concerns, goals, and funding possibilities * Physically assess rehabilitation clients for seating and mobility needs, including the proper measurement and patient skills impacting use of rehab equipment * Assess the home and other environments for conditions that may impact the proper use of equipment and evaluate for safety equipment and aids * Provide excellent listening and communication skills to customers as a part of troubleshooting either via phone or in person * Take initiative to contact manufacturers and obtain access to necessary evaluation * Participate in the final delivery of the product to ensure proper fitting of equipment and usage training that meet customer and caregiver * loading/unloading power wheelchairs, scooters, etc. * setting up ramps * loading equipment * Complete and process all signed paperwork per Company guidelines * Provide quality control of equipment | |