Part Time - Box Office - Administrative Assistant

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State Harrisburg seeks applications for a part-time Box Office/Administrative Assistant to oversee box office operations, assist with administrative and marketing/promotions, and support front-of-house operations at the Mukund S. Kulkarni Theatre. The assistant will report to the Performing Arts Operations Manager.

• Day-to-day selling of event tickets via computerized ticketing system.
• Data entry and accounting for ticket sales and records.
• Answering phone calls and handle customer inquiries.
• Assist with social media tasks, including creating content.
• Create and distribute promotional flyers and other materials.
• Event support and general office duties to facilitate events.
• Oversee the Arts Ambassadors student usher-social media street team.
• Deliver excellent customer service.

• The applicant should possess excellent organizational, and data processing skills.
• Strong written/oral communication skills and telephone etiquette.
• Customer service experience.
• Ability to work collaboratively and independently with limited supervision.
• MS Office, Excel, email platforms (Constant Contact) and social media platforms (Insta, Facebook and LinkedIn) proficiency required.
• Associates Degree or higher preferred.
• Affinity for the visual and performing arts.

This opening is a part-time position for approximately 10-20 hours per week, during the fall and spring academic calendar, with possible work during holiday breaks, including the summer months.Applicants must be available to work day shifts Mondays through Fridays between the hours of 9:00 a.m. and 3:00 p.m. and selected evenings and weekends to support performances and events. Some work may be performed remotely when possible.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

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