Director, Premium Sales

New York Red Bulls
United States, New Jersey, Harrison
600 Cape May Street (Show on map)
Nov 23, 2024
COMPANY OVERVIEW The New York Red Bulls are one of 29 teams in Major League Soccer (MLS). RBNY, one of the ten charter clubs of MLS, have competed in the league since its founding in 1996. The Red Bulls play home matches at Red Bull Arena (RBA) in Harrison, New Jersey. The three-time MLS Supporters' Shield Winners are owned by the Austrian beverage company Red Bull for which the team is named. The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams. JOB PURPOSE The Director, Premium Sales & Service will be tasked with expanding the club's current premium and hospitality business through memberships, groups and single-event products, along with incorporating additional revenue-generating programs into the product portfolio. Providing service and support to current members and customer accounts to drive strong renewal rates. Achieving individual and department sales and service performance goals. Leadership responsibilities will include pipeline management, training/coaching, sales presentations, pricing strategy, product launches, and marketing/lead generation. EXPERIENCE Your areas of knowledge and expertise that matter most for this role: Minimum seven (7) years of relevant work, industry, and premium sales development experience. Success in leveraging new premium and hospitality spaces in a sports and entertainment venue. Experience with Ticketing Systems (Archtics & TM) as well as CRM (Microsoft Dynamics, Salesforce, etc.) High integrity and values with an ability to give candid feedback with good intentions to help get the best out of colleagues Strong work ethic with a track record of delivering results in high-pressure situations Must have a collaborative, team-oriented management style that engages leadership Proven experience in building successful commercial relations with corporate partners and high net-worth individuals and to secure new premium and hospitality business. Strong and continuous awareness of market and industry trends Experience with Ticketing Systems (Archtics & TM) as well as CRM (Microsoft Dynamics, Salesforce, etc.) Ability to perform and provide clear decision-making leadership while juggling multiple responsibilities Strong presentation skills, excellent interpersonal and communication skills Travel 0-10% Permanent Benefits eligible