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Medical Office Representative - Administration

Providence Health & Services
life insurance, parental leave, 401(k)
United States, Oregon, Portland
Nov 23, 2024

Description

This position provides customer service-focused care by greeting and assisting our patients and is responsible for patient registration, collection of payments and co-pays, obtaining and scanning documents from patients and referring providers, providing patient directions, and providing a welcoming atmosphere to the patients of Pacific Medical Centers. . Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; administer co-pay collection from patients; perform clerical, scheduling, and records activities in support of patients and staff.

Providence caregivers are not simply valued - they're invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications:



  • Coursework/Training and Completion of PMC's Competency Review for BOS/PSR/PAR Staff with a passing score within 90 days of hire.
  • 1 year of Customer service experience.


Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

Pacific Medical Centers (PacMed) is a private, not-for-profit, primary and integrated multi-specialty health care network with outpatient clinics and primary and specialty care providers in King, Snohomish and Pierce counties. We combine decades of patient-centered care with cutting-edge technology, first-class facilities and board-certified providers.

Our strong team environment and respect for our people-at all levels and from all backgrounds-allow us to provide authentic care that achieves the highest-quality patient outcomes, backed by the strong network of resources and support through our affiliation with the Providence family, including local partners like Swedish Health Services.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 331041

Company: Pacific Medical Jobs

Job Category: Patient Services

Job Function: Clinical Support

Job Schedule: Per-Diem

Job Shift: Day

Career Track: Clinical Support

Department: 3060 ADMINISTRATION WA RENTON

Address: WA Renton 601 S Carr Rd

Work Location: PACMED Renton-Renton

Workplace Type: On-site

Pay Range: $19.97 - $29.84

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.


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