Content and Communications Strategist

Job Description

The Content and Communications Strategist independently oversees a comprehensive communications program for a unit or school with moderately complex communications requirements. The communications program usually includes written, visual, digital and electronic communications. Works with management to develop and execute organizational communication and market branding strategy. Designs and implements information campaigns.

They support the day-to-day operations and production needs of the Department of Surgery Office of Communications. They assist with drafting, preparing, organizing, and distributing communications materials across digital, print, social media, web, and multimedia platforms in support of departmental priorities and initiatives.

Under the guidance of the Director of Communications, the strategist coordinates communications workflows, supports content development and publication, assists with event communications coverage, maintains communications archives and systems, and helps manage routine departmental communications requests. They work collaboratively with faculty, trainees, administrators, and departmental staff to gather information, coordinate materials, and support communications-related projects.

The role requires strong writing, organizational, and project coordination skills, attention to detail, professionalism, and the ability to manage multiple assignments in a fast-paced academic medical environment. They're expected to exercise sound judgment in managing routine communications tasks while referring sensitive, reputational, media-related, or strategic communications matters to the Director of Communications.

Department Overview

The UCSF Department of Surgery is one of the nation's leading academic surgery departments, providing advanced surgical care, education, and research across 11 divisions and 12 clinical specialties through UCSF Health, Zuckerberg San Francisco General Hospital and Trauma Center, the San Francisco VA Health Care System, UCSF Benioff Children's Hospitals, and regional partner sites throughout the Bay Area.

The Department supports the work of approximately 155 faculty members, 287 staff, academic staff, and postdoctoral scholars, as well as 148 residents, fellows, and trainees across its educational programs. Through nationally recognized clinical programs, multidisciplinary research initiatives, and comprehensive surgical training, the Department of Surgery is committed to advancing innovation, improving patient outcomes, and shaping the future of surgical care through excellence in academic medicine.

Qualifications

Required Qualifications - Bachelor's degree in related area and / or equivalent experience / training. - Minimum 3 years of relevant experience. - Knowledge of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications. - Knowledge and understanding of technical applications to effectively direct technical staff, or personally perform technical work, including design concepts, various media, and applications. - Knowledge of the organization, its achievements, mission, vision, goals, policies, practices, infrastructure, and a strong knowledge of current affairs, and issues in higher education and / or health sciences. - Solid skills to create, develop, and implement comprehensive long and short term strategic communications plans. - Knowledge and skills to advise and consult with management to ensure delivery of the desired message to the target and / or broad general audiences. - Solid written, verbal, interpersonal communications, active listening and political acumen skills. - Knowledge of location protocols and channels for communication internally and externally. - Demonstrated experience with Drupal website development. - Demonstrated experience with social media platforms (e.g., Instagram, LinkedIn, Twitter, etc.).