Assistant Director of Community Engagement Operations & Partnerships

The Division of Student Life consists of 36 departments that provide student support and services dedicated to helping students become successful, curious, competent individuals during their time at CU Boulder.

The Service Learning & Impact in Community Engagement office builds partnerships between the CU Boulder campus community and Boulder. SLICE staff are dedicated to supporting the CU Boulder campus community to explore opportunities and understand sustainable ways in which to affect positive social change through service. They create programming and events for the campus community that encourage lifelong engagement in our communities. The Service Learning & Impact in Community Engagement office organizes under a philosophy that believes education and reflection are essential components of service. This philosophy focuses on strengths and reciprocal relationships, commits to diversity and inclusion, and emphasizes the interconnectedness of social and environmental justice issues.

Operations, Administration, and Strategic Leadership

• Evaluate and improve operational processes, systems, and workflows to enhance efficiency, effectiveness, and the delivery of community engagement programs and services.
• Coordinate risk management, policy, and compliance efforts across SLICE programs.
• Provide staff support and coverage as needed and serve as the point of contact in elevated risk situations, ensuring timely resolution of issues and continuity of services and programs.
• Supervise facility-related needs and serve as the primary point of contact to campus administrative and support units.
• Ensure compliance with all University policies and applicable local, state and federal laws.

Data Management and Assessment Infrastructure

• Act as lead administrator of SLICE's engagement tracking and data management system, GivePulse.
• Lead efforts to expand the use of GivePulse across campus and within the community by building partner agreement, providing training and support, and aligning data management practices with institutional and community needs.
• Develop reports that support assessment, decision-making, and institutional reporting.
• Coordinate with SLICE leadership to identify and monitor key performance indicators.
• Support ongoing evaluations to ensure quality and effectiveness of services and programs.
• Recruit, train, and support student leaders to promote engagement with and utilization of GivePulse.

Community and Campus Partnerships

• Serve as a primary point of contact for campus and community partners.
• Collaborate with SLICE leadership team to develop, implement, and align programming with departmental, Student Life, and institutional strategic priorities.
• Develop and be responsible for a continuum of community engagement opportunities that promote sustained student involvement.
• Identify, cultivate, and steward strategic community partnerships that support volunteer opportunities and advance mutual community and institutional goals.
• Develop partnership policies and processes.

Student Employee Leadership

• Supervise recruitment, onboarding, training, supervision, and off-boarding processes for student employees.
• Develop and maintain training materials, scheduling, operational expectations, and performance standards.
• Coordinate all logistical aspects of student employee training, including fall and spring retreats, in collaboration with the SLICE team.
• Lead student staff meetings. Manage the monthly calendar, arrange professional development opportunities, and prepare students to engage fully in all meetings.
• Foster an inclusive and developmental employment experience for student staff.

Supervision

• Supervise and support 1-2 FTE employees, including the Coordinator for Community Engagement Programs & Events.
• Provide coaching, performance management, professional development, and regular evaluation.
• Foster a collaborative and innovative team culture.
• Actively cultivate and maintain a workplace climate that is supportive of employees and respectful of differences.

Outreach, Communications, and Recruitment Strategy

• Lead the development of annual outreach and student engagement strategies that promote participation in SLICE programs and initiatives.
• Provide oversight of departmental communications, marketing, and promotional efforts, including website, communications platforms, calendars, visual assets, branded merchandise, and stakeholder-facing content to ensure consistent messaging and effective engagement.
• Find opportunities to increase student awareness and participation through innovative outreach approaches in collaboration with the Coordinator of Community Engagement Programs & Events.
• Work with the Communications team to develop a strategy to amplify SLICE impacts both on and off campus.

Other Duties

• Represent SLICE with professionalism in campus, community, and professional committees, working groups, and partnership initiatives.
• Participate in professional development and contribute to institutional committees and professional associations related to service learning, civic engagement, and social action.
• Work evening and weekend hours as needed to support student programs.

• Bachelor's degree in Higher Education, Student Affairs, Public Administration, Nonprofit Management, Community Development, or a related field.
• Six years of professional experience in higher education, community engagement, nonprofit leadership, or related work.
• 1 year of supervising staff.
• 1 year of experience managing projects, operations, programs, and/or partnerships.

• Ability to manage multiple, high-priority tasks and projects, work with external parties and adjust to shifting priorities while meeting deadlines. Must be self-motivated, take initiative, and have the ability to work independently as well as with a team in an adaptable environment
• Strong organizational and operational management skills.
• Ability to develop and maintain collaborative partnerships.
• Excellent written and verbal communication skills.
• Ability to analyze and use data to inform decision-making.
• Demonstrated dedication to civic engagement, equity, inclusion, and community-centered practices.

• Master's degree in Higher Education, Student Affairs, Public Administration, Nonprofit Leadership, or a related field..
• Experience managing volunteers, student employees, and/or community engagement programs.
• Experience using data management and engagement tracking systems, especially GivePulse.
• Experience developing outreach, recruitment, or communications strategies.
• Experience working with community organizations and campus collaborators.