Business Analyst (HR experience preferred) (88657)

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con (ICS) provides custom client solutions tailored to quality with the flexibility to operate in highly complex environments. The firm specializes in providing tailored services to clients whose needs exceed the sophistication and expertise of traditional guard firms. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter-Con is Everywhere Security Matters.

Job Summary:

The Business Analyst supports Inter-Con's Contract Administration team, with primary responsibilities in contract data management, administrative processes, and quality control of payroll/benefit information maintained within Salesforce. Working within the Admin Pod, this position will serve as a key subject matter expert (SME) for review of payroll/benefit data fields supporting the integration of Salesforce with ADP.

The Business Analyst will assist in reviewing and validating Salesforce rate tables, ensuring the accuracy of pay rates, benefit-related fields, effective dates, and other employee compensation information prior to transmission to ADP. The role will work closely with the Contracts Transition team, Payroll, Human Resources, Benefits, HRIS, and internal Salesforce teams to identify discrepancies, resolve data issues, and maintain data integrity throughout the contract lifecycle.

In addition, the position will support contract administration activities, including contract transitions, modifications, collective bargaining agreement (CBA) requirements, internal reporting, and process improvements

Prior experience working with contracts is required. Bachelor's graduates in the fields of Business, Economics, Administration and related fields are strongly encouraged to apply.

Primary Responsibilities

The specific responsibilities include, but are not limited to the following:

• Written analysis and interpretation of current data and contracts
• Creation and modification of key internal documents
• Process security service requests from Clients
• Review and evaluate changes in service, work scope, contract extensions and prepare any related communication needed with client
• Prepare periodic contract review documents
• Prepare budgets for clients
• Serve as interface to communicate changes with internal staff regarding contract issues
• Establish and maintain positive relations with internal clients recommending innovative yet practical solutions to contract issues
• Prepare and review billing instructions throughout the contract lifecycle
• Prepare CBA Workbooks to identify economic milestones
• Provide support in any other areas of government or commercial reporting
• Assist with onboarding subcontractors, preparing agreement and invoice instructions
• Review new contract rate table set up to ensure payroll/benefit data fields are correct prior to import.

Payroll, HRIS & Benefits Data Quality Responsibilities

• Serve as the Admin Pod's subject matter expert for payroll, human resources, and employee benefits data maintained in Salesforce.
• Perform quality control reviews of Salesforce rate tables to validate pay rates, benefit-related fields, job classifications, effective dates, and other compensation information prior to integration with ADP.
• Review compensation and benefits requirements associated with new contract transitions, contract modifications, collective bargaining agreements (CBAs), and prevailing wage adjustments.
• Partner with Payroll, HR, Benefits, HRIS, and Salesforce teams to ensure data accuracy, consistency, and compliance with established business requirements.
• Support Salesforce-to-ADP integration activities, including field mapping validation, data reconciliation, user acceptance testing (UAT), and identification of integration-related discrepancies.
• Investigate and resolve data exceptions, working with appropriate departments to implement corrections and prevent recurring issues.
• Develop and maintain quality control checklists, validation procedures, and documentation supporting payroll and benefits data integrity.
• Monitor data accuracy following contract transitions, annual wage modifications, and other compensation-related changes.
• Identify opportunities to improve administrative processes, automate validation activities, and strengthen internal controls.
• Assist with post-implementation monitoring of the Salesforce-to-ADP integration, including reconciliation of source and destination data and tracking of unresolved exceptions.

Qualifications

• A Bachelor's degree in the fields of Business Administration, Finance, Human Resources, Economics, or related fields or equivalent work experience preferred
• HR experience preferred
• Strong quantitative skills
• Excellent written and oral communication skills
• High degree of accuracy and attention to details
• Ability to multi-task and prioritize
• A strong sense of urgency and meeting deadlines
• Intermediate to Advanced Excel including PivotTables, XLOOKUP/VLOOKUP, data reconciliation, and analysis of large datasets.
• Experience with data validation, quality assurance, system integrations, or user acceptance testing preferred.
• Familiarity with collective bargaining agreements, prevailing wage requirements, or government contracting environments is a plus.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Ability to identify discrepancies, investigate root causes, and communicate findings to technical and nontechnical stakeholders.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities, meet deadlines, and work independently in a fast-paced environment.
• Demonstrated ability to handle confidential employee and compensation information appropriately.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.