Lead

Must Have Technical/Functional Skills

Qualifications

1. Required

* 7+ years of experience in internal communications, corporate events, employee engagement, site operations, or a related field in a corporate, matrixed environment

* Demonstrated experience managing multiple concurrent workstreams with competing priorities and tight deadlines

* Strong project management skills with the ability to drive end-to-end execution across communications, events, and operational processes

* Excellent written and verbal communication skills, with the ability to produce content for senior management and tailor messaging for diverse audiences

* Experience working with and supporting senior stakeholders, including preparing executive-level reporting, presentations, and briefing materials

* Strong budget management skills, including expense tracking, budget planning, and vendor/payment processing

* Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and collaboration tools (SharePoint, Microsoft Teams, Jive, Viva Engage)

* Familiarity with AI tools and the ability to leverage AI (e.g., Microsoft Copilot, generative AI) to improve productivity across communications, content development, reporting, and workflow optimization

* Sharp attention to detail and a proactive, self-starter attitude with a strong sense of accountability and ownership

* Bachelor's degree or equivalent work experience

2. Preferred

* Experience supporting a COO office, site leadership team, or equivalent operational leadership function

* Experience with digital signage, internal marketing campaigns, or multi-channel content production (print, video, digital)

* Experience with event management at scale, including vendor coordination, procurement, and logistics for large employee populations

* Experience building or improving operational processes in a developing or rapidly evolving environment

* Familiarity with expense and budget tools (e.g., Smaart, ENC workflows)

* What We're Looking For

* A highly organized operator who can manage the volume and pace of a 3,000+ person site without dropping threads

* A strong communicator who can translate business priorities into clear, engaging content for employees and stakeholders * A collaborative partner who builds strong working relationships across infrastructure groups, employee networks, and business units

* A problem-solver who thrives in an environment where processes are still being built and refined

* A self-directed professional who exercises sound judgment, takes ownership, and operates with minimal supervision

* Someone who sees AI as a tool to work smarter, not just a buzzword, and actively looks for ways to apply it to day-to-day work

Roles & Responsibilities

Primary Responsibilities - Support the Alpharetta Global Center COO

1. Communications

* Develop and execute the site communication strategy, including event marketing, site-wide announcements, digital signage and displays, and content for internal platforms

* Provide communications support for employee networks and committees, including review, production, and distribution of event communications

* Mai ntain and govern the site events calendar, key announcements, and internal mail groups

* Design and support internal marketing campaigns to drive awareness and participation across site programming

* Work with Corporate Services and other partners to iterate and mature communications processes and workflows

2. Event Management

* Serve as the direct point of contact for events produced by site management, managing logistics, vendor coordination, marketing, and procurement

* Serve as a support contact for events produced by employee networks, committees, and Firmwide activations

* Curate the site event portfolio and review new event proposals to ensure alignment with site priorities and calendar capacity

* Coordinate logistics for senior leader and VIP visits, including agenda development and messaging

* Work with partners to iterate and mature event processes, which are actively being refined

3. Site Asset Management

* Manage and maintain site assets, including branded materials, swag, digital content libraries, and event supplies

* Ensure assets are organized, current, and readily available to support site programming, communications, and events

4. Governance Reporting Support

* Prepare materials, reporting, and presentations for site governance forums, including recurring leadership meetings, planning sessions, HR forums, and risk reviews

* Maintain planning tools, trackers, dashboards, and intel packs that support leadership decision-making

* Ensure the COO has timely, accurate, and well-organized information to chair and lead governance forums

5. Employee Experience and Talent Programming

* Execute the site's new hire experience, including welcome communications, facility tours, gift distribution, orientation sessions, and culture programming

* Support engagement and culture initiatives that reinforce site values and strengthen employee connection

* Gather employee feedback and insights to improve programming effectiveness

6. Employee Network and Committee Support

* Serve as the primary operational point of contact for employee networks and committees, providing communications, marketing, event coordination, and programming alignment support

* Support budget tracking across all networks, committees, and site management events

7. Business Management Support

* Support ENC submissions, vendor setups, payment processing, budget tracking, and ad-hoc data requests

* Support the budgeting and expense management process for site-wide activities, including budget planning, the expense approval process, and expense reporting

8. Staff Support and Workplace Escalations

* Serve as the front-line point of contact for site-specific employee inquiries, including questions about events, workplace experience issues, network activities, and new hire logistics

* Manage employee engagement process support and escalations with Corporate Services, triaging and resolving issues in real time

* Contribute to tasks and special projects for other US Global Centers as needed

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $120,000-$130,000 a year

Desired Candidate Profile