New 
Ms Dynamics Support Analyst
 Tata Consultancy Services | |
$115,000 - $120,000
| |
sick time, 401(k)
| |
 United States, Pennsylvania, Malvern | |
 Oct 28, 2026 | |
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Job Description
Must Have Technical/Functional Skills * Ability to troubleshoot and work independently on priority issues/tickets based on the Prod/non-Prod issues * Development & design expertise in Dynamics CRM technical like Dataverse, Power Platform tools like power automate/canvas & model driven apps o Ability to develop plugins, JS, power automate flows o Configure CRM components o Ability to model in CRM Data based on requirements o Integrations using Power Automate and Connectors, APIs - Previous experience on Workflow tools esp. Power Automate or custom API development * Worked with Microsoft, Third Party and Project teams on various support issues based on support SLAs * Microsoft C# skills to develop CRM custom extensions/Plugins * Worked in Solution deployments, ALM and CRM Solutions, Security design * Troubleshooting & solution achiever for the application development issues with team collaboration * Worked on Reports OOB, Dashboard and Power BI * Worked on Copilot within D365 and M365 and Copilot studio/Azure AI foundry and developed agents and/or chatbots using Copilot Studio * Good Communication * D365 Certification - PL 600/200 or AB 100 * Knowledge about Azure Components and AZ 900 certification is preferred. Roles & Responsibilities * Able to work in agile delivery model & stakeholder management. * Create design by interacting with client stakeholders. * Able to provide solutions to the CRM requirements in tight time schedule * Conduct CRM solution approach workshops to the stakeholders * Create High Level Technical design * Manage CRM environments for testing, UAT and production. Deployment Support of the CRM solution Generic Managerial Skills, If any * Ability to collaborate with an onsite-offshore model. * Influence and guiding junior team members TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $115,000 - $120,000 a year
Location
Malvern, PA
Function
TECHNOLOGY
Role
Analyst
ID
433629
Skills
Microsoft Dynamics CRM
Salary Range
$115,000 - $120,000 Desired Candidate Profile
Qualifications BACHELOR OF COMPUTER SCIENCE | |