Credentialing Coordinator

Aquent is proud to partner with a leading organization within the dynamic healthcare sector, a company deeply committed to upholding the highest standards of patient care. This organization plays a pivotal role in ensuring the quality and safety of healthcare services, positively impacting countless lives through its rigorous processes and unwavering dedication to excellence. Joining this team means contributing directly to the integrity and reliability of healthcare, working within a supportive environment that values precision, compliance, and collaborative success.

Step into a pivotal role where your precision and dedication will directly safeguard patient well-being and the integrity of a critical healthcare provider network. This is more than just processing documents; it's about being a guardian of healthcare quality, ensuring that every patient receives care from thoroughly vetted and compliant clinicians. You'll apply your organizational prowess and compliance expertise in a high-impact environment, directly building trust and reliability in essential healthcare services. Your contributions will be vital in maintaining the highest standards of care, directly influencing patient safety and the overall success of our network.

What You'll Do

• Review and process initial credentialing and re-credentialing files for clinicians, ensuring thoroughness and accuracy.
• Establish and maintain robust systems for the timely processing of credentialing files, adhering to industry accreditation standards.
• Query relevant organizations and meticulously evaluate responses to ensure provider compliance with established standards.
• Maintain comprehensive copies of current state licenses, federal drug enforcement agency certificates, malpractice coverage, and all other necessary credentialing documents for providers.
• Thoroughly review all background checks, drug tests, and tuberculosis screenings, accurately recording the results.
• Compile all verified information and prepare detailed files for presentation to the Credentialing Committee.
• Verify providers' specific requirements for approval to practice in various states and health plans.
• Provide essential support for the ongoing monitoring of contracted clinicians.
• Utilize credentialing database systems to perform queries, generate reports, and enhance operational efficiency.
• Offer administrative support to department leadership and both internal and external stakeholders, fostering collaborative relationships.
• Uphold the highest level of professionalism at all times, ensuring timely and professional communication.
• Actively contribute to a team-oriented environment and assist with special projects as needed.
• Maintain strict security and privacy of all protected health information accessed during work activities.

Must-Have Qualifications

• 1-3+ years of successful work experience in a credentialing role or department, with a strong preference for medical staff (hospital-based) credentialing experience.
• Intermediate proficiency with Google Suite, including Google Sheets, Docs, and Gmail.
• Demonstrated working knowledge of National Committee for Quality Assurance accreditation standards.
• Hands-on experience completing Primary Source Verification for state licenses, federal drug enforcement agency certificates, malpractice coverage, background checks, and screenings.
• Experience working within credentialing database systems.
• Active listening skills and the ability to provide and receive constructive feedback.
• Strong interpersonal skills, with the ability to build rapport and productive relationships with internal and external stakeholders.
• High school diploma or up to 1 year of equivalent experience.

Nice-to-Have Qualifications

• 2-5 years of total credentialing experience.
• Experience in hospital or health system environments.
• Experience preparing files for credentialing committee review.
• Working knowledge of problem-solving and decision-making skills.
• Ability to effectively organize and prioritize workload and daily tasks.
• Ability to obtain National Association Medical Staff Services Certification as a Certified Provider Credentialing Specialist within 2 years of eligibility.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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