System Administrator (On Site)

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.

From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.

As a Systems Administrator, you will be responsible for the overall maintenance, configuration, and reliable operation of computer systems, servers, networks, and related infrastructure within a cloudbased environment. Your primary focus will be ensuring the integrity and security of data, maintaining network access, and managing system backups. You will collaborate with other IT professionals to optimize system performance, troubleshoot issues, and implement new solutions that support the organization's evolving needs.

This particular role will be fully dedicated to one customer site in Chicago, IL. As the AGFA representative, this Systems Administrator will develop a comprehensive understanding of the clients workflows, priorities, and technical ecosystem, enabling faster issue resolution, enhanced communication, and a highly personalized support experience. They will act as a trusted advisor and primary technical liaison, they will collaborate closely with clinical, operational, IT and leadership stakeholders to ensure optimal product experience. This model provides seamless access to AGFA expertise while fostering a strategic partnership focused on operational excellence, system reliability, and long-term success throughout the partnership

Additionally, Systems Administrators are often involved in system upgrades, backups, disaster recovery planning and actions, and implementing security measures to protect against unauthorized access, data breaches, and malware attacks. Flexible hours are required at times and could involve adjusted start times, after business hours, and potential weekend work. They may also collaborate with other IT professionals, internal or external, such as network engineers and software developers, to integrate systems and optimize performance.

A technically strong, strategically minded, relationshipdriven professional who can operate comfortably in a clinical environment, build trust, communicate clearly, and proactively drive system excellence.

Location:

• Onsite: Chicago, IL

What You'll Do:

• System Maintenance: Regularly monitor and track system performance and ensure all systems operate efficiently. Maintain a record of tracked performance records and system impactful events. Perform routine maintenance tasks, such as software updates, patches, and system upgrades.
• Network Management: Manage and maintain network infrastructure to the level allowed by the customer contract. Troubleshoot and collaborate with customer resources for network issues and ensure network security protocols are up to date.
• Data Security: Implement and maintain security measures to protect systems and data from unauthorized access, viruses, and other security threats. Monitor security logs, conduct regular security audits, and verify adherence to customer and AGFA policies.
• User Support: Provide technical support and assistance to end-users for hardware, software, and network-related issues. Respond to help desk tickets in a timely manner, resolve problems effectively, and ensure escalations are initiated when needed.
• Backup and Recovery: Develop and maintain backup and disaster recovery plans to ensure data integrity and minimize downtime in the event of system failures or disasters. Test backup systems regularly to ensure reliability.
• Documentation: Create and maintain comprehensive documentation of system configurations, network diagrams, and troubleshooting procedures. Keep documentation up to date as systems evolve.

Who You Are:

• Bachelor's degree in computer science, information
• 5-7 Years Proven experience as a Systems Administrator or similar role, with a strong understanding of computer systems, networks, and IT infrastructure.
• 2+ Years of Linux Administration
• AWS Cloud Practitioner Certification Preferred
• Proven experience as a Systems Administrator or similar role, with a strong understanding of computer systems, networks, and IT infrastructure in a Cloud environment.
• Proficiency in operating systems (e.g., Windows, Linux), networking protocols (e.g., TCP/IP, DNS, DHCP), and virtualization technologies.
• Experience with system monitoring tools, backup and recovery solutions, and security systems (e.g., firewalls, intrusion detection/prevention systems).
• Strong troubleshooting skills and the ability to analyze complex technical problems and implement effective solutions.
• This role is deeply relational, strategic , and embedded in a clinical environment. There must be a blend of Business Acumen and High Level Soft Skills that go beyond the traditional technical skills.
• Ability to understand clinical workflows, imaging operations, and how PACS/Enterprise Imaging impacts patient care.
• Awareness of regulatory and compliance considerations (HIPAA, data governance, uptime requirements).
• Ability to connect technical decisions to RUSH's broader operational and clinical priorities.
• Understanding how system performance affects throughput, clinician satisfaction, and patient outcomes.
• Skill in navigating relationships with clinical leaders, IT leadership, operations managers, and AGFA corporate teams.
• Ability to balance competing priorities and communicate tradeoffs clearly.
• Comfort supporting upgrades, migrations, and workflow redesigns.
• Ability to plan, coordinate, and communicate changes with minimal disruption.
• Focus on user satisfaction, adoption, and longterm partnership.
• Ability to anticipate needs and proactively prevent issues.

Our Values:

• Own It(I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)
• Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams' benefits)
• Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).
• Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

What we offer now and in the future:

• Dynamic global organization with a history of innovation and strong product portfolio.
• Challenging environment combined with a supportive management structure.
• Career development and growth.
• Competitive salary and benefit package.
• Friendly work environment surrounded by dedicated and professional colleagues.

Diversity and Inclusion:

AtAgfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.

Compensation: At Agfa HealthCare, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.

At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.

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