EpicCare Clinical Documentation Analyst

Applicants must be currently authorized to work in the United States. ChristianaCare will not sponsor applicants for this position for an employment visa now or in the future.

This role is a HYBRID position requiring frequent on-site work. Must be within a commutable distance.

Why ChristianaCare?

Do you want to work for one of the top healthcare systems in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition.

ChristianaCare Offers:

• Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out.
• 12-week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

We are seeking an EpicCare Clinical Documentation Analyst is to support the design, build, configuration, testing, implementation, and optimization of the EpicCare Clinical Documentation module including Clinical Case Management, Rehab, Behavioral Health, Stork L&D, Secure Chat, & Rover. This role involves conducting workflow analysis, customizing the module to meet clinical and operational requirements, and providing training and support to end-users. The analyst will also be responsible for troubleshooting issues, creating detailed documentation, and collaborating with cross-functional teams to ensure successful project delivery.

Primary Function:

• Lead the implementation and configuration of the EpicCare Clinical Documentation module, ensuring it meets the specific needs of clinical departments.
• Conduct detailed workflow analysis to understand current processes and identify areas for improvement using the Epic system.
• Customize the EpicCare Clinical Documentation module to align with the clinical and operational requirements.
• Ensure the effective implementation and optimization of Clinical Case Management, Rover, MyChart Bedside, and Epic Monitor to enhance real-time clinical documentation, patient monitoring, and workflow efficiency for healthcare providers.
• Develop and execute comprehensive test plans to validate the functionality and performance of the EpicCare Clinical Documentation module.
• Provide training and support to end-users, including physicians, nurses, and administrative staff, to ensure effective use of the Epic system.
• Identify and resolve issues related to the EpicCare Clinical Documentation module, working closely with IT and clinical teams to troubleshoot and implement solutions.
• Create and maintain detailed documentation of system configurations, workflows, and training materials.
• Collaborate with cross-functional teams, including IT, clinical staff, and project managers, to ensure successful project delivery.
• Holding weekly communications with team members to discuss deliverable status, risks, budget, and upcoming milestones.
• Working with Epic representatives, the organization, and end users to ensure the system meets the organization's business needs.
• Utilize best practices and methodologies for Epic implementations, ensuring compliance with healthcare regulations and standards.

Education and Experience Requirements:

• Bachelor's degree in healthcare, information technology or a related field.
• 2-3 years of experience working with Epic systems or similar EHR platform required.
• High School Diploma with 5 years of related experience may be considered in lieu of bachelor's degree.
• Epic certification in clinical documentation modules preferred.
• Familiarity with clinical workflows and documentations processes.
• Epic certification preferred; if not certified, must become Epic certified.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/