New

Bilingual Customer Service Representative

Staffmark Group
$13.00-$13.00
401(k)
United States, Missouri, Kansas City
Jul 30, 2026
Now hiring Bilingual Customer Service Representative Kansas city , MO $13.00 per hour Turn "Como puedo ayudarte?" Into a Career Move Responsibilities: Do inbound and outbound calls and assist customers with questions, orders, and issues Handle emails and live chats with a helpful, can-do attitude Troubleshoot problems and find fast, friendly solutions Document all customer interactions clearly and accurately in the system Stay up to date on product knowledge, services, and system updates Escalate complex issues to supervisors when needed Follow up on customer concerns to ensure satisfaction Meet daily performance goals for call volume, resolution time, and quality Collaborate with teammates to keep things running smoothly Represent the company with professionalism and positivity-every time Requirements: High school diploma or GED required Bilingual (Spanish/English) required - you'll be helping a diverse group of customers Previous customer service or call center experience is a plus Clear communication skills-both spoken and written Patience, empathy, and a calm presence under pressure Tech-savvy: able to navigate computer systems and multitask Reliable, punctual, and ready to show up for your team Great listening skills and a solution-first mindset Able to work in a fast-paced, team-driven environment A positive attitude and a desire to help people-every single day "Enjoyed working here. Professional and great people to work with. Pay is decent and employment opportunities are a great fit. Most enjoyable is the flexibility." - Staffmark, Customer Service Representative, Tired of searching for "customer service jobs near me"? We hear you-and te escuchamos. Local companies are always looking for bilingual pros who can talk, listen, and stay cool under pressure. Sound like you? Let's connect. *What's in It for You?* Good weekly pay - because you make customers happy Health benefits - medical, dental, vision 401(k) option - your future will thank you Referral bonus - get $$$ for bringing friends *The Skills You Need:* You're a pro communicator-talk, type, and listen like a champ You can turn an upset customer into a happy one You handle calls, emails, and live chats with bi-lingual ease Tech-savvy? Even better! You pick up new systems fast You stay calm, cool, and collected-even on busy days Let's turn your talent into a paycheck-apply today. About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.