Residential Life Housing Assistant - 140683

Sixth College is one of undergraduate colleges at UC San Diego and is home to over 5,000 students. Sixth prepares students to become effective global citizens who engage creatively and ethically with the complex issues facing the world in the 21st Century. Through the College's academic and co-curricular programs, students learn to become innovative, interconnected, and aware. The College draws its creative inspiration from the interdisciplinary examination of culture, art, and technology.

Under the supervision of the Associate Dean of Student Affairs/Director of Residence Life, this position provides administrative support to the Associate Dean of Student Affairs/Director of Residence Life, Assistant Directors of Residence Life, and Residence Life Office Coordinator. In collaboration with the Residence Life Office Coordinator, the position recruits, supervises, trains, and provides professional development opportunities for student support staff at the desk and affiliated spaces. The position coordinates the Residence Life reception area and directs the daily workflow of the student employees working at the desk and affiliated spaces. The position manages the room assignment and room change processes using the housing assignments database (RMS/Mercury) and room access systems (Persona), working closely with Residential, Retail, and Supply Chain Services (RRSS) and sharing information with the Hospitality Information Desk. The position also makes and maintains key packets for A/DRL use during an emergency resident relocation. The position audits and arranges staff master keycard and master hard key access. The position organizes and executes Sixth College student move-in and move-out each quarter. In collaboration with the Residence Life Office Coordinator, the position manages the notification and follow-up communication with students who have been referred to the student conduct system (Advocate). The position manages the primary office email, telephone, and social media communication and updates the Residence Life webpage using the Content Management System (CMS). The position schedules use of event facilities under Sixth College Residence Life control. Finally, the position coordinates and facilitates semi-weekly meetings with community partners in RRSS (specifically Dining, Custodial, Maintenance, and Hospitality Information Desk).

• Please submit a cover letter along with a resume for consideration.

• Experience working in an office/administrative setting, preferably in a college or university environment.

• Knowledge of residential housing operations in a university setting.

• Demonstrated experience with business productivity applications including, but not limited to, Word, Power Point, Outlook, Publisher and Excel. Experience with or ability to quickly learn Content Management System (CMS) for website updates.

• Demonstrated ability to accurately proofread and prepare correspondence including correct grammar, punctuation, spelling and standard business format.

• Proven ability to initiate and track various issues and follow-up to ensure timely completion of projects.

• Effective interpersonal and verbal communication skills with the ability to clearly, courteously, and diplomatically communicate information to a diverse group of people (including students, parents, staff, and the community) in person, on the telephone, and via e-mail in a professional manner.

• Ability to organize and meet deadlines in a timely manner, deal with changing priorities and work well under pressure. Skill to coordinate high volume workload with frequent interruptions and conflicting priorities.

• Ability to develop, organize and manage systems for the coordination of student information and confidential files.

• Ability to work in a team environment, remaining attentive to ideas, recognizing responsibilities, and actively participating with others to accomplish assignments and achieve desired goals.

• Demonstrated ability to exercise independent judgment, discretion, initiative, tact and diplomacy in handling sensitive matters and maintaining strict confidentiality.

• Skilled in using general office equipment including laptop, desktop computer, projectors, fax machine, scanner, copy machine, etc.

• Ability to maintain acceptable work habits, demeanor, attention to details, punctuality and regularity of attendance.

• Background check required.

• This position has been identified as a Responsible Employee pursuant to the Title IX of the Education Amendments of 1972, and requires immediate reporting of discrimination on the basis of sex (including, but not limited to, sexual harassment and sexual violence) in education programs or activities.

• This position has been identified as a Campus Security Authority pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), and requires immediate reporting of Clery Act crimes occurring on Clery Act geography to the UC San Diego Police Department (UCPD).

• The California Child Abuse and Neglect Reporting Act ("CANRA"), Penal Code sections 11164-11174.4) requires certain professionals, known as "mandated reporters", to report known or suspected instances of child abuse or neglect to law enforcement. This position has been identified as a "mandated reporter".