New

Administrative Assistant

Equiliem
medical insurance, dental insurance, life insurance, vision insurance, 401(k)
United States, Pennsylvania, Philadelphia
3401 Civic Center Boulevard (Show on map)
Jul 10, 2026
Job Summary The Administrative Assistant provides administrative, secretarial, and clerical support to department leadership and staff. This role is responsible for coordinating daily office operations, maintaining records, preparing correspondence, supporting departmental processes, and delivering exceptional customer service to patients, families, providers, and internal staff. The position requires excellent organizational skills, the ability to manage multiple priorities, and the ability to work independently while meeting established deadlines. Job Responsibilities Provide administrative, secretarial, and clerical support to department leadership and staff. Support daily department operations and associated call center services. Deliver professional customer service to patients, families, providers, and internal staff. Receive, open, date stamp, and distribute incoming mail in a timely manner. Prepare, transcribe, type, and distribute reports, correspondence, and other departmental documents. Develop written correspondence in accordance with departmental policies and established guidelines. Maintain organized filing systems for correspondence, records, and departmental documentation. Screen telephone calls, mail, and in-person inquiries, responding appropriately or directing requests to the appropriate staff member. Accurately record and distribute telephone messages. Prioritize workload and complete assignments with minimal supervision. Monitor office supply inventory and coordinate replenishment as needed. Assist with timekeeping processes and paycheck distribution. Prepare financial requests and follow up as necessary. Enter, retrieve, and maintain information using departmental software applications. Copy, collate, and distribute documents as requested. Perform routine computer file backups to maintain record integrity. Support departmental initiatives and perform additional duties as assigned. Job Requirements Previous experience in customer service within a healthcare, hospital, technical, or related environment required. Previous computer experience and/or training required. Ability to communicate professionally and effectively with patients, families, providers, and staff from diverse backgrounds. Strong written and verbal communication skills. Excellent customer service and interpersonal skills. Strong organizational skills with the ability to manage multiple priorities and meet deadlines. Ability to work independently while supporting a collaborative team environment. Proficiency with Microsoft Word, Excel, Outlook, and other standard office software applications. Experience using database and information systems preferred. Ability to quickly learn new software applications, concepts, and procedures. PowerPoint and Microsoft Access experience preferred. Education High school diploma or GED required. Benefits Health insurance Dental insurance Vision insurance 401(k) About Equiliem Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive. Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services. For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience. Benefits We offer a comprehensive benefits package to our employees, which includes: Medical Insurance Vision & Dental Insurance Life Insurance Matching 401(k) Commuter Benefits Employee Discounts & Rewards Payroll Payment Options Future Communication Consent By applying, you are providing consent for Equiliem to engage with you via phone calls, AI-generated calls, AI-generated text messages, standard text messages, and/or emails to share job opportunities. Consistent with our Privacy Policy, information obtained will not be shared with third parties for marketing or promotional purposes. Message frequency may vary for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You may reply STOP to cancel or HELP for assistance. EEO Employer Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or (732) 238-6050.