Business/System Analyst 2

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

The University of Minnesota is committed to fostering local talent through employment opportunities. While this position utilizes a hybrid work modality, prospective applicants must be located either in the state of Minnesota or near the Wisconsin border OR otherwise open to relocation.

This is a 1-year temporary position.

This is a second-level professional Business/System Analyst responsible for business or systems process analysis, design, testing, and system implementation. The incumbent at this level is a learned professional responsible for problems of moderate difficulty that can be resolved through analyzing possible solutions utilizing standard procedures. This role works under limited supervision with some technical guidance required for unusual and complex problems/projects.

This position is part of the Academic Support Resources (ASR) department, which supports the university's student information systems (PeopleSoft) and numerous integrations and sub-system processes at the University of Minnesota.

Additionally, this unique role serves as a critical functional bridge to the Identity and Access Management (IAM) team in support of the Identity Tool Replacement (ITR) and modernization project. The incumbent acts as a key collaborator between ASR's student data ecosystems and the University's evolving security infrastructure by facilitating cross-functional discovery sessions to translate complex academic business needs into technical
specifications.

This involves the documentation and mapping of sophisticated workflows to ensure a seamless transition from legacy systems to modernized identity solutions without disrupting essential student services. As a primary liaison, the analyst ensures clear communication of system dependencies between academic business units and IAM teams. Furthermore, this position supports the functional testing and validation efforts for new identity tools, ensuring that data integrity, user access, and system security meet standards required for the University's student records.

ASR supports hybrid and flexible working arrangements. Work arrangements are determined in coordination with supervisors depending on the nature of the unit and position. The arrangement for this position will be determined upon hire between employee and supervisor.

Essential Job Functions

Project Support and Implementation (New systems, Modifications, Business Process Improvement) 45%

• Lead and contribute to the full project lifecycle, from requirements gathering to technical specification
  translation, using standard project methodologies.
• Serve as the dedicated ASR-IT liaison to the IAM project, actively participating in sprint cycles, daily
  stand-ups, and iteration planning to align milestones with academic timelines.
• Facilitate cross-functional discovery sessions to map complex academic workflows and translate
  them into technical specifications for the IAM modernization.
• Provide regular updates regarding project scope, milestones, and technical details to institutional
  stakeholders.

Student Information System and Integration Support 30%

• Maintain in-depth knowledge of assigned business processes to serve as a tier-2 functional subject matter
  expert for business units.
• Partner with stakeholders and technical groups to troubleshoot and resolve enterprise system issues.
• Document business processes using technical/functional guides and visual process flowcharts.
• Serve as the primary functional bridge ensuring ASR's student data ecosystems and downstream
  integrations remain stable during the identity management tool transition.
• Coordinate and execute testing efforts across the academic year, leading functional validation and user
  acceptance testing (UAT) for both student records and new identity tools.
• Report system defects and manage resolution outcomes with OIT, integration vendors, and university
  business partners.

Business Operations Support 20%

• Participate in annual system planning, setup, and maintenance aligned with academic, financial aid, and
  fiscal year institutional cycles.
• Leverage custom reporting and automated jobs to analyze data, resolve business questions, and support
  departmental decision-making.
• Work with functional business unit staff to support end-user training by providing updates on new or
  modified system processes.

Continuing Education and Professional Development 5%

• Leverage university-offered training and workshops to enhance technical proficiency and institutional
  business knowledge.
• Stay current in business analysis methodologies and technological advancements through continuous
  self-directed learning.
• Engage in cross-departmental committees, peer mentoring, and professional community forums to foster
  a culture of continuous improvement.

*The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.

Required Qualifications

• BA/BS degree plus two years of full-time relevant work experience, or a master's degree.
• Experience working with enterprise systems (e.g. ERP platforms.).
• Familiarity with usability and user acceptance testing.
• Experience managing stakeholder relationships and delivering customer-centric support within a
  professional or technical environment.

Preferred Qualifications

• Familiarity with identity and access management concepts (e.g., user provisioning, authentication, role-based access control) or experience supporting identity tool migrations.
• Experience with business and systems process analysis in a complex enterprise environment.
• Experience working within Scaled Agile Frameworks (SAFe) or similar iterative development and delivery models.
• Knowledge of PeopleSoft or similar enterprise student information systems.
• Strong communication skills, with a proven ability to convey complex technical concepts to diverse audiences.

The mission of Academic Support Resources (ASR) is to positively impact students' lives, with a commitment to diversity, equity, and inclusion. ASR values differences and individuality, strengthening its ability to serve the University community. ASR's key units include the Office of Classroom Management, Office of the Registrar, One Stop Student Services, ASR-Information Technology (ASR-IT), and Strategic Initiatives and Operations.

ASR-IT, a unit of 40+ FTE, is the primary IT unit in the Office of Undergraduate Education. This unit supports the University's strategic mission and vision by providing enterprise systems support to the University community. Key business functions include stewardship of critical student finance, financial aid, admissions, student records data, systems, integrated solutions, and processes.

Pay Range: $69,396 - $74,414 per year; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

Please include the following required application materials:

• Resume
• Cover Letter

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.