dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan
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$36,108.00 - $53,105.00 Annually
Non-Civil Service Permanent Full-time
Department of Transportation
6/20/2026 11:59 PM Eastern
Bureau of Driver Licensing
ra-pddotcentraljobs@pa.gov
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THE POSITION
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NOTE: This posting will close on June 20, 2026 or after 50 applications are received, whichever occurs first. Become a Clerical Assistant 2 with the PA Department of Transportation, Bureau of Driver Licensing and play an important role in helping customers through the restoration process. This job gives you the chance to grow, learn, and support essential state services. Your attention to detail will ensure records are accurate and up to date. Join a team that values dependable, helpful work every day.
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DESCRIPTION OF WORK
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This position supports the processing of customer records and helps ensure accurate and timely handling of licensing information. You will assist with office tasks that keep driver records updated and accessible. As a Clerical Assistant 2, you will perform the following duties:
- Record Updates: Process forms and documents to update driver and non-driver records for individuals with suspensions or other sanctions
- Work Logging: Track incoming work and distribute tasks according to required procedures and priorities
- Issue Reporting: Report system problems to supervisors or work leaders as soon as they occur
- Fee Handling: Manage fee waiver codes and ensure all fees are processed or transferred correctly
- Customer Products: Receive license products from sanctioned drivers and return items once requirements are met
- Customer Support: Respond to phone inquiries by reviewing records and providing accurate information
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment, 37.5 hours per week.
- Work hours are 8:00am to 4:30pm, Monday-Friday, with a 1-hour lunch.
- Telework: You will not have the option to telework in this position.
- Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
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REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
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QUALIFICATIONS
Minimum Experience and Training Requirements:
- Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
- Graduation from high school; or
- An equivalent combination of experience and training.
Additional Requirements:
- You must be able to perform essential job functions.
Legal Requirements:
- A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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Commonwealth Of Pennsylvania
$36,108.00 - $53,105.00 Annually
Jun 16, 2026