Clerical Assistant 2 - SCI Smithfield

The Clerical Assistant 2 position with the Department of Corrections at State Correctional Institution (SCI) at Smithfield offers a chance to become a key part of a dedicated team. This role supports daily operations that keep the facility running smoothly. It provides meaningful work in a fast-paced, professional setting. Join an agency that values dependable service and strong organizational skills.

We offer a competitive salary and state benefits including health insurance, dental, vision as well as life insurance coverage. We also have an excellent vacation, sick and holiday package as well as a retirement plan.

This role provides essential office support that helps SCI Smithfield operate efficiently. It involves organizing information, assisting staff, and helping maintain smooth communication across departments. As a Clerical Assistant 2, you will perform the following duties:

• Phone Support: Answer and direct calls and distribute messages
• Inquiry Response: Review files and respond to basic information requests
• Mail Handling: Receive, sort, and distribute incoming mail and prepare outgoing mail
• Document Preparation: Type and review documents and correct errors before distribution
• Data Entry: Check and enter data relevant to assigned office tasks
• Scheduling Coordination: Arrange appointments, meetings, and videoconferences
• Record Management: Maintain filing systems, archives, databases, reports, and spreadsheets
• Office Operations: Monitor supplies, track reports, and complete general office tasks such as photocopying, scanning, faxing, and organizing emails

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

• Must understand how to efficiently use and navigate a PC.
• Two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets/calendars/documents/rosters etc.
• Ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices etc.
• Experience with electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams or Zoom.
• Proficient keyboarding skills.
• Successful completion of basic training in Elizabethtown, PA is required.
• You must be able to perform essential job functions.

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.