Parking Assistant

Reporting to the Parking & Transportation Manager this position will assist in the daily operation of the Parking Office at Parking Structure 3 by completing supporting functions as assigned by the Parking & Transportation Manager.

High school or GED and 6 months or more of customer service experience with the ability to handle conflicts with customers.

* College degree is preferred, but not required for application.
* Proficient in Microsoft Office skills.
* Prefer candidate that possesses knowledge of the local area and the UT Dallas campus.

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

* Assist in the daily operation of the Parking Office at Parking Structure 3 by completing supporting functions as assigned by Parking & Transportation Manager.
* Identify and review parking accounts of vehicles subject to vehicle immobilization in accordance with UT Dallas Parking & Transportation policy.
* Authorize and install vehicle immobilization devices (wheel boots) on vehicles in violation of UT Dallas Parking & Transportation policy.
* Patrol assigned areas by vehicle or on foot to ensure compliance with existing parking rules and regulations.
* Write parking citations for illegally parked vehicles.
* Maintain close communications using two-way radios or cell phones (provided) via voice and text messaging.
* Oversee parking enforcement officers (student workers) during hours of enforcement.
* Prepare reports that document citation records and activities.
* Monitor, note, and report suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol area.
* Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted or repaired.
* Assist with day-to-day Parking Office clerical and customer service duties.
* Occasionally responsible for minute-taking during staff meetings.
* Perform additional duties and tasks as assigned.

Must be able to work assigned hours. Shift will be a total of nine hours with a one-hour lunch included. Hours vary from 8:00am - 5:00pm, 9:00am-6:00pm, 10:00am -7:00pm, 12:00pm - 9:00pm, and 2:00 pm - 11:00pm, but schedule will be set for 3-6 months in advance.

The noise level in the work environment ranges from moderate to very loud. Must be able to lift 50 lbs., bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, walk, and/or run.

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.