IT Business Systems and Solutions Analyst*

The Port of Portland is hiring a

IT BUSINESS SYSTEMS & SOLUTIONS ANALYST*

This role bridges business needs and technical solutions on enterprise IT projects across the Port. You'll partner with stakeholders to define requirements, coordinate delivery, and support the systems that keep the Port running.

*This is a Limited Duration role lasting approximately 24 - 36 months to support the Port's ERP implementation. The role may be lengthened or shortened based on business need. This role is hybrid and requires at least 3 days per week to be performed at the Port of Portland offices.

From the hiring manager:

We're looking for an IT Business Systems & Solutions Analyst to help drive Port Forward, the Port's major modernization initiative. In this role, you'll bridge business needs with technology solutions-partnering with stakeholders, improving processes, coordinating IT projects, and supporting key enterprise systems. It's a chance to solve real operational challenges, shape smarter workflows, and make a visible impact across the organization. If you enjoy turning complex problems into clear, effective solutions, you'll thrive here.

Business Analysis/Business Process Improvement

• Engage stakeholders to gather, document, and translate business requirements into functional specifications.
• Define user stories, use cases, and acceptance criteria.
• Analyze business processes and recommend improvements.
• Facilitate workshops and interviews to elicit and clarify requirements.
• Support testing and quality assurance to validate solutions meet requirements.

Project Coordination

• Lead IT project coordination for assigned areas, including stakeholder engagement and defining solution goals, scope, and success criteria.
• Plan, execute, and monitor IT projects to ensure adherence to scope, timeline, budget, and Port project management standards.
• Develop and maintain project plans covering tasks, milestones, dependencies, and resource allocation.
• Collaborate with cross-functional teams to define project objectives and deliverables.

System Support

• Administer and support assigned enterprise systems, including diagnosing and resolving reported issues.
• Serve as a subject matter expert on system functionality and related business processes.
• Coordinate with IT teams, vendors, and end users to research and resolve complex issues.
• Ensure reliable service delivery through effective coordination of staff and technology resources.

• Six (6) + years of experience as an IT Project Manager, Systems Analyst, Business Analyst, System Administrator, or Business Process Analyst.
• Bachelor's degree in information technology, Computer Science, Business, or a related field, or an equivalent combination of education and experience.
• Master's degree preferred.
• Ability to pass a criminal history records check for access to airport secured areas (Red Badge).
• Clear credit check (required due to access to sensitive financial information).

Knowledge, Skills & Abilities

• Strong business analysis methodology and process improvement skills.
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills, including the ability to translate between technical and non-technical audiences.
• Senior-level project management experience.
• Proficiency with business analysis and project management tools such as Excel, Visio, and Asana.

Selection Process: (tentative schedule):

• Human Resources will evaluate application materials against minimum qualifications until the role closes on 5/20/2026.
• A Subject Matter Expert (SME) panel will then review experience and training from qualified application materials.
• Candidates selected for interviews will be notified by 5/25/2026. Virtual first-round interviews will be scheduled with candidates who pass the SME evaluation, followed by panel interviews.

About us:

At the Port of Portland, we use everything we have - our three airports, three working marine terminals, six business parks, and all the resources, expertise, and experience behind them - to move with purpose, connecting people with powerful opportunities and creating value for our region. We know that every person we hire, business we work with, contract we sign and decision we make is a chance to make someone's life better. And we'll use our power and influence to unlock new opportunities and ensure more people share in our region's success. With YOUR help - together with our partners, customers, and community - we'll help drive meaningful change!

Do you have questions about this job?

Contact us: careers@portofportland.com

Safety: The Port promotes safety as a Core value and we seek to eliminate harm through a culture of active prevention, curiosity, evaluation, and action. We comply with safety and health policies and procedures and consistently look for improvements that support operational excellence.

Equal Opportunity Employer: The Port of Portland is dedicated to maintaining and improving a work environment, which extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability or sexual orientation. Employment decisions shall be made in such a manner as to further the principle of equal employment opportunity and to comply with state, federal and local laws. We affirm through this policy statement our continuing commitment to the principles of nondiscrimination.

Veterans Preference: Under Oregon law, qualified veterans may be eligible for veterans' preference when applying for Port of Portland positions. If you are a veteran and would like to be considered for a veteran's preference for this job, please provide the qualifying documents as instructed during the application process.

Background Checks and Drug Testing: The Port of Portland will conduct background checks and/or drug tests for positions where such tests are required by regulation and for other safety-sensitive positions.

ADA Accommodation: Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process. Accommodations will be made where the Port can reasonably do so without imposing an undue hardship on the business or compromising the integrity of the recruitment process. An applicant with any disability who believes that they need an accommodation should contact Human Resources: call 503-415-6690 or email careers@portofportland.com.

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