Intern Enterprise Network Engineering

The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs.

ROLE DESCRIPTION SUMMARY

We are seeking a motivated Intern to join our engineering team, where he will play a key role in maintaining the high standards of our technical operations. This position is designed to provide a balance of operational support and deep-dive learning; Intern will assist the team with comprehensive technical documentation and provide hands-on support for daily workflow requirements. Beyond administrative tasks, this internship offers a unique vantage point into the core architectural functions of our group. By the end of the program, Intern will have gained practical, real-world experience with Service Provider-grade networking technologies, preparing him for a career in large-scale infrastructure.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

• Network Documentation & Visualization
  • Topology Mapping: Audit existing site records and engineer comprehensive network topology diagrams for sites currently lacking documentation. You will ensure that physical and logical connectivity is accurately represented.
  • Asset Management: Utilize IPAM (IP Address Management) tools to manage global IP address blocks, ensuring high data integrity across our infrastructure records.
• Circuit Lifecycle & Automation

• Network Orchestration: Gain hands-on experience with Cisco NSO (Network Services Orchestrator) to automate the activation and decommissioning of circuits, moving beyond manual CLI configurations.
• Project Support: Work directly with the Core Engineering team on a high-priority Circuit Consolidation Project, identifying redundancies and optimizing network paths.

• Cloud Connectivity & Peering

• Hybrid Cloud Integration: Research and assist in the management of Azure ExpressRoute and AWS Direct Connect circuits.
• Peering Optimization: Support the team in consolidating Azure peering points across the service provider network to reduce latency and improve transit efficiency.

• Network Hygiene & Resource Recovery
• IP Reclamation: Identify and recover "stale" SWIP (Shared Whois Project) records and subnets.
• Audit & Compliance: Systematically audit customer assignments to reclaim subnets from legacy accounts or customers no longer in service, ensuring efficient utilization of IPv4/IPv6 resources.

COMPETENCIES

Foundational Networking Knowledge

OSI Model & TCP/IP, Routing protocols

Subnetting: Proficiency in IPv4 and IPv6 subnetting (CIDR notation) is essential for the IPAM and SWIP recovery tasks.

Cloud & Automation Awareness

Cloud Fundamentals: Basic knowledge of Cloud Service Providers (CSPs) like AWS or Azure. Understanding the concept of "Direct Connect" or "ExpressRoute" as a private bridge to the cloud.

Technical Documentation

Diagramming Tools: Experience with (or ability to quickly learn) tools like Microsoft Visio, Lucidchart, or Draw.io to create professional network topologies.

Core Professional Competencies

Attention to Detail (High Priority)

Since the intern will be managing IP address blocks and decommissioning circuits, they must be meticulous. Small errors in IP management can lead to larger routing issues.

Analytical Problem Solving

The ability to look at "stale" records or disconnected data points and investigate whether a resource is truly ready for recovery or still in use.

Continuous Learning Mindset

The networking field moves fast. We are looking for someone eager to bridge the gap between academic theory and the complex, real-world "messiness" of a service provider network.

Effective Communication

Ability to collaborate with the core engineering team and clearly document technical changes so that other engineers can follow their work.

QUALIFICATIONS & EXPERIENCE

Currently pursuing a degree in Computer Science, Information Technology, or Network Engineering.

Study or certification progress toward a AWS, Azure or CCNA (Cisco Certified Network Associate).

Basic experience with Linux command lines.