Revenue Cycle Manager

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.

Shield HealthCare is looking for a Revenue Cycle Manager to manage and direct all personnel, workflow, and activities of the department. Responsible for departmental results, effectively managing accounts receivable, and achieving positive financial outcomes.

JOB RESPONSIBILITIES:

• Address revenue cycle challenges to meet the cash flow needs of the company, looking for ways to solve payer rejections, denials, and underpayments
• Establish positive relationships with third-party payers and clearing houses to resolve billing issues
• Oversee cash application process, ensuring that all payments and denials are posted in a timely manner
• Complete, monitor, and analyze company write-offs
• Ensures that company policies, procedures, and compliance restrictions are adhered to
• Oversee implementation of departmental policies and procedures
• Manage and monitor department workflow, prioritizing projects as needed
• Evaluate department processes for efficiency, accuracy, and quality
• Manage departmental budget
• Development of short and long-term goals for the department aligned to the organization's strategy
• Create and analyze reporting on key metrics and productivity
• Collaborate with management and staff from across the organization to solve problems and improve internal efficiencies
• Handle multiple priorities with aggressive deadlines, ensuring appropriate follow-up and closure
• Coaches, mentors, and develop team
• Conducts performance reviews
• Handles corrective action and accountability
• Participates in interviews and the selection of candidates
• Supports team engagement and retention

QUALIFICATIONS:

• Bachelor's Degree in Business, Finance, or Healthcare Administration preferred
• 3-5 years' experience in a management role within finance, claims management, or medical billing preferred
• Familiarity with various medical insurance payer guidelines/billing requirements is a plus
• Proficiency in Microsoft Office and intermediate level of proficiency in Microsoft Excel
• Strong analytical, organizational, problem solving, and communication skills
• Demonstrated leadership capabilities with the ability to make appropriate decisions/judgment calls

SALARY & BENEFITS:

• $100-110k
• Medical, Dental and Vision (Eligible first day of employment)
• Flexible Spending Account
• Life & Disability Insurance
• 401(k) with Company Match
• Vacation and Sick Days
• Paid Holidays
• Education Assistance
• Employee Referral Program

Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.