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Business/Administrative Associate II (Professional Services and Operations Specialist)

University of Illinois Chicago
life insurance, paid time off, retirement plan
United States, Illinois, Chicago
May 01, 2026
Business/Administrative Associate II (Professional Services and Operations Specialist) Business/Administrative Associate II (Professional Services and Operations Specialist) Hiring Department: Inst for Healthcare Delivery Design Location: Chicago, IL USA Requisition ID: 1040659 FTE: 1 Work Schedule: Monday - Friday Shift: Days # of Positions: 1 Workplace Type: Hybrid Posting Close Date: 5/15/2026 Salary Range (commensurate with experience): $70,000.00 - 90,000.00 / Annual Salary About the University of Illinois Chicago UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The Office of Population Health Sciences' (OPHS) Institute for Healthcare Delivery Design (IHDD) at the University of Illinois at Chicago (UIC) seeks a Business Administrative Associate II (Professional Services & Operations Specialist). This role manages the essential operational infrastructure that enables advisory work, such as project set-up, vendor coordination, purchasing, and invoicing. This role also supports advising services' strategic decision-making by managing financial forecasting and supporting multi-year budgeting. Duties & Responsibilities: Run Advising Services Operations Lead day-to-day operations for IHDD's Advising Services portfolio. Identify opportunities to streamline operational workflows, improve staff and vendor experience, and support process improvements from design through implementation. Develop, update, and maintain standard operating procedures and training documents for all operational processes supporting advising work. Partner with IHDD's Business Development Coordinator to transition newly sold advising projects from proposal to project team handoff (for example, set up individual project fund accounts, provision specialized software access, executing contracts with supporting vendors, etc.) Oversee purchasing related to advising projects. Manage client invoicing for advising services and track invoice status, payments, and outstanding balances. Support business development and advising-related events as needed, including purchasing, event set up, and related logistics. Forecast Advising Services Revenue and Expenses Determine monthly accrued revenue and expenses for advising services and project financial performance through the end of the fiscal year. Review financial projections with the IHDD Leadership Team and partner with them to implement operational adjustments that promote fiscal stability and reduce potential financial risks. Support IHDD Leadership Team in developing annual five-year budgets, modeling multiple budget scenarios, and ensuring budgets align with both IHDD and University requirements. Manage Advising Service Vendors (Contractors) Set up and onboard new advising services contractors and provide clear, proactive guidance to ensure a frictionless experience. Act as the main operational point of contact for contractors, troubleshooting their administrative and financial issues and ensuring accurate and timely payment. Monitor and update contractor purchase orders to ensure accuracy and continuity. Perform other related duties and participate in special projects as assigned. Minimum Qualifications Required: 1. Bachelor's degree in business administration, management, or a field related to the position. 2. Five years of experience interfacing with consulting clients and managing a portfolio of 20+ large-scale projects, including direct oversight for client billing, revenue, expenses, and staff resourcing. 3. Experience using portfolio, project, and/or resource management tools (e.g., Runn.io, Kantata, BigTime, or similar platforms). (NOTE: A Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year (12 months) of work experience.) Preferred Qualifications: Ability to provide excellent customer services to all constituencies. Ability to gain a thorough knowledge and understanding of university policies and procedures. Ability to perform work with diplomacy, accuracy, and thoroughness, and the ability to see the big picture. Excellent time management and problem-solving skills. Ability to prioritize numerous projects with different deadlines. Excellent written and oral communication skills as well as the ability to work independently, take initiative, exercise good judgment. Ability to exercise a high degree of confidentiality, professionalism, dependability, and accuracy. To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/19599?c=uic Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-78b4971a9a15fb47a99022c26e6bec73