Director of Project Management

Requisition ID:926513
Store #:130035 LC Store Ops - Field US
Position:Full-Time
Total Rewards:Benefits/Incentive Information

LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Director of Projects/Operations has leadership responsibility for all aspects of LensCrafters key initiatives as the brand continues to grow in the medical and surgery landscape. This includes responsibility for providing an operations leadership role for brand team projects and leading and developing direct reports.

MAJOR DUTIES AND RESPONSIBILITIES

Leadership

• Provide leadership and support on LC brand initiatives to ensure the field is positioned to execute with excellence.
• Create PM processes and chair the development of all long-term projects across all project phases.
• Build and foster collaborative relationships with all brand team members, field leadership and CSC departments to stay informed and abreast of new initiatives and business processes.
• Champion the development and sustainment of the operations activity calendar.
• Maintain and coordinate to ensure priorities are balanced and manageable.
• Lead and develop direct reports.

Direct Execution and Management of RTB (Run the Business) and Projects

• Lead and deliver project work plans that include clear objectives and time lines; identify needed resources and provide accurate estimate costs. Communicate progress and results.
• Responsible for development and sustainment of the in-store customer experience.
• Responsible for development and integrity of all store Policy and Procedures.
• Maintain effective working relationships with CSC Departments.
• Apply knowledge and experience to evaluate alternative solutions to drive positive project outcomes
• Oversee direction and ensure execution of project plans.
• Provides communication content for all projects and initiatives to the Communication Team.

Process Improvement

• Establish processes and tools to efficiently analyze overall effectiveness.
• Ensure field feedback on all initiatives is captured and incorporated for process improvement.

BASIC QUALIFICATIONS

• 10+ year's leadership experience in multi-unit retail industry environment
• 10+ years project management experience
• Bachelor's degree or equivalent experience
• Strong leadership skills
• Self-governing
• Visionary/Strategic minded
• Strong oral and written communication skills
• Strong interpersonal skills
• Strong working knowledge of store operations
• Critical thinking/Analytical skills
• Ability to influence/negotiate
• Retail industry knowledge
• Organizational Skills
• Ability to balance multiple projects simultaneously
• Work ethic - flexibility in hours worked

Pay Range:163,117.15-226,970.52

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.