Director Lab Operations

About Us

Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology.

Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform.

Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike.

Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company.

Summary of Position

The Director Lab Operations is responsible for leadership, management, direction setting, and administration of the lab in accordance with CAP and CLIA guidelines for all functional operational areas within Anatomic Pathology and Hemotopathology (if applicable). Other key areas of oversight include; ensuring the lab is performing at required levels in the areas of established productivity metrics, quality assurance, and teammate engagement.

Key Job Elements

• Establish and revise laboratory policies and procedures; develop and maintain appropriate control and quality assurance procedures; ensure compliance with current safety requirements; coordinate laboratory activities with federal agencies.
• Participate in long-range planning and budgeting processes; project personnel and equipment needs; develop and monitor the laboratory budget; approve purchase of equipment and supplies too include developing an annual capital forecast.
• Oversees daily routine laboratory operations on all shifts.
• Monitors and maintains quality control standards within CAP and CLIA guidelines.
• Performs teammate training, performance reviews, and coaching.
• Supports and enables a culture of Service Excellence, Teamwork, Accountability, Integrity, and Respect.
• Maintains established performance and production standards; proposes continual process improvement for improved efficiency and quality.
• Promote a culture of continuous improvement through effective and efficient communication to all levels of the organization.
• Responsible for turnaround time reporting and client reported errors.
• Work with senior leadership and other site leaders to ensure all policies and procedures are carried out, and that their unit meets all necessary regulatory guidelines.
• Maintain knowledge of technological advancements in laboratory testing, computer applications and specialized instrumentation.
• Acts as final point of contact on technical, procedural, and policy questions. Keeps team informed of new processes and general updates.
• Regulates all Quality Assurance (QA)/Quality Inspection (QI)/Quality Control (QC) to ensure laboratory standards and regulations are maintained.
• Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications.
• Oversees the selection, training, mentoring, and performance evaluation of lab supervisors or managers.

Knowledge/Experience

• Bachelor's degree in science strongly desired.
• Lean Six Sigma certification is a plus.
• 7 + years of experience in an anatomical pathology or Hematopathology lab in a Manager/Director capacity required.
• Proven experience managing large scale, multi-level lab with 50 or more headcount.
• Demonstrated skills in technical data interpretation and ability to troubleshoot.
• Demonstrated ability to develop others and drive for results
• Possess ability to lead high performance technical team.
• Knowledge and experience working with diagnostic equipment.
• Ability to be motivational and persuasive.
• Ability to direct others as well as take direction from others.
• Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.
• Ability to multi-task and work in a fast-past, high-stress, deadline driven environment.
• Drive for Results (Service, Quality, and Continuous Improvement) - Ensure procedures and processes are in place that lead to delivery of quality results and continually reassess their effectiveness to achieve continuous improvement.
• Communication - Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization in order to achieve the desired results.
• Teamwork - Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team.
• Customer Service Focus - Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations.
• Ability to present key information to broader audience on a monthly basis.

Supervisory Responsibilities

• Yes

Reports To

• VP of Lab Operations

Environment

Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

This job description reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

For California residents, please see the link below to access our CCPA Privacy Notice.

CCPA Privacy Notice for California Residents

https://tinyurl.com/FulgentCCPA

Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.