Cage Operations Shift Supervisor

Responsibilities:

1. 
   

   Maintains accountability of all gaming chips, tickets, currency, coins patron checks, credit information, forms and records relating to the department. Address errors and complaints as needed!

   
   
2. 
   

   Performs cashiering and other clerical duties to relieve subordinates during peak work periods.

   
   
3. 
   

   Searches records to assist subordinates in locating and reconciling posting errors on customers' accounts and investigates cash variations.

   
   
4. 
   

   Withdraws monies from bank and keeps custody of operating funds or retains next day's operating funds from daily receipts.

   
   
5. 
   

   Allocate operating funds to cashiering stations.

   
   
6. 
   

   Totals and summarizes funds received, endorses checks, and prepares bank deposit slip.

   
   
7. 
   

   Supervise Cage Department Team Members during assigned shift. Responsibilities include:

   
   
   
   
   1. Interview, hire, and train employees
   2. Plan, assign, and direct work procedures, overseeing work schedules and expediting workflow.
   3. Issues written and oral instructions, assign duties and examines work for exactness, neatness, and conformance to policies and procedures.
   4. Recommend wage increases, promotions, demotions, coaching and other employment actions for Team Members.
   5. Review procedures to improve efficiency of cage team.
   6. Maintains harmony among workers and resolves grievances.
   
   
   
   
8. Must train and become proficient with ATM, Ticket Redemption and other automated cash unit operations and accountability.
9. Knowledgeable of the Nevada Gaming regulations as well as the Company's internal controls, policies and procedures.
10. Follows the Company's Thoughtful Service model at all times.
11. Must be available for regularly scheduled work and flexible schedules when needed for department coverage, trainings and meetings.
12. Perform other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Associates (preferred)

Must have the ability to obtain and maintain registration with the Nevada Gaming Control Board. (preferred)
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. (preferred)