Strategic Program Manager - 138713

UC San Diego's School of Social Sciences (SoSS) includes a diverse group of outstanding departments, programs, centers, and research units engaged in increasing opportunities for interdisciplinary study and research.

Comprised of 16 academic departments and programs, and a wide range of interdisciplinary research units, Social Sciences is the largest academic School at UCSD in terms of numbers of faculty and undergraduate students. More than 40 percent of all bachelor's degrees awarded at UCSD are in the social sciences. Four of the top ten majors, Psychology, Economics, Communication, and Political Science, are Social Science disciplines. Social Sciences is home to nationally and internationally recognized faculty, including three Nobel Laureates and four MacArthur "genius" Grant recipients. Virtually all of the School's programs rank in the top 20 nationally and many rank in the top 10.

Social Sciences has over 270 full-time faculty; 650 graduate students; and approximately one third of the campus' undergraduate majors (13,000) with a total annual course enrollment exceeding 115,000 students. In addition, there are more than 300 staff and 240 student employees housed in 11 buildings across the main campus.

Reporting to the Senior Assistant Dean, this position provides senior-level leadership and strategic support for the School of Social Sciences, particularly in advancing revenue generating programs such as the Chancellor's Educational Innovation (EI) and Dean's Research Accelerators initiatives. The incumbent leads the exploration, planning, development, and implementation of major school-wide programs, research initiatives, and revenue-generating efforts, while strengthening the School's research portfolio and external partnerships.

The incumbent contributes to Dean's Office initiatives, academic and student affairs strategy, infrastructure building, and long-term planning with School leadership, serving as a technical and strategic leader in revenue generating programs. These programs include self-supporting educational programs (e.g., master's, executive, and certificate programs) and large-scale, interdisciplinary, multi-investigator research proposals increasing contract and grant funding. The incumbent will identify opportunities and work directly with relevant faculty, campus partners, external partners, and funding agencies to bring proposals to fruition.

The incumbent will also be responsible for student affairs related initiatives, including leading the School's Student Affairs Community of Practice (SACOP). Serving as the data analyst for student affairs metrics, with skills in data analysis, and report writing in enterprise tools and/or data visualization software. This position requires advanced analytical expertise and BI experience, strong leadership and communication skills, and the ability to work creatively and independently to achieve strategic goals with broad institutional impact.

• Overtime and weekends may be required. Hybrid schedule with required three days/week of in-person attendance.

• Please submit a cover letter for a complete application.

• Demonstrated expertise in University financial policies and revenue generating programs; human resource planning; accounting and bookkeeping. Thorough knowledge of organizational or initiative processes, protocols and procedures. Advanced knowledge of University rules and regulations, processes, protocols and procedures relating to developing and administering research and educational initiatives, including proposal and budget development, revenue and expense forecasting, fund management, and personnel management.

• Advanced strategic planning skills particularly related to planning for enrollments, capacity, and market demand for graduate education. Experience developing and promoting graduate degree programs with focus on outcomes and metrics. Experience developing new programs and creating recruitment and admissions strategies incorporating impact on national rankings and reputation, faculty strengths, career development and professional opportunities. Demonstrated knowledge and experience conducting market research, defining goals and objectives, marketing activities, and experience evaluating effectiveness and cost/benefit of initiatives.

• Strong demonstrated experience managing resources, budgets, revenue projections and accurately estimating program costs and revenue. Experience budgeting expenses; projecting revenue streams; meeting or exceeding profit goals.

• Proven experience in the development of establishing and building long-term strategic partnerships within industry, private sectors and educational partners. Demonstrated success at converting leads and implementing strategic solicitation for program participation.

• Advanced project management skills. Includes demonstrated ability to set project objectives, determine and address potential barriers; identify required resources, identify process steps and milestones; and adjust action plans to achieve desired outcomes.

• Knowledge and demonstrated strength in developing and presenting complex marketing plans for higher education involving industry and public sectors.

• Experience developing a brand identity, preferably in a start-up organization or for a new product/service/program in an existing, larger organization. Experience creatively developing a brand to match an organization's vision/mission/strengths with market opportunities. Experience developing branding policies and communicating those concepts to staff.

• Substantial experience with utilizing database systems and Business Intelligence tools in order to conduct data analytics, e.g., perform statistical sampling, data mining, statistical analyses, correlational studies, etc. and provide summarization of data report and make recommendations. Demonstrated ability to design and generate reports using spreadsheets, pivot tables and statistical and visualization tools.

• Demonstrated ability to use applications, databases, dashboards and BI tools to solve management issues. Download, merge, manipulate, analyze and report on large amounts of complex data from various sources.

• General knowledge in data collection and analysis techniques; statistics or social science research techniques; knowledge of common organization-specific computer application programs; knowledge of organizational principles and procedures involved in handling sensitive data (for example, Family Educational Rights and Privacy Act, or FERPA).

• Demonstrated strong knowledge of leadership and management principles, theory, concepts and practices, and the ability to apply to curriculum, program, project and organizational development.

• Advanced knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines.

• Advanced analytical / problem-solving skills. Advanced skills in short and long term strategic planning, analysis, problem-solving and customer service. Advanced ability to think creatively and independently on concepts requiring advanced analytical skills.

• Strong communication and interpersonal skills to communicate effectively with all levels of staff and influence, both verbally and in writing. Including active listening, critical thinking, persuasiveness, advising and counseling skills.

• Advanced knowledge of common organizational- or research-specific and other computer application programs.

• Ability to multi-task with demanding timeframes. Demonstrated ability to work independently and under pressure, to manage multiple concurrent tasks and responsibilities, and to deal with changing priorities, while maintaining personal effectiveness.

• Advanced knowledge of applicable policy analysis techniques. Proven ability to make recommendations and take actions based on understanding and judgment of all factors involved and based on independent interpretation and application of various disciplines involved.

• Ability to use discretion and maintain all confidentiality.

• Outstanding oral and written communication skills with individuals and groups and demonstrated ability to interface and communicate effectively with all levels, including with campus and system-wide senior management, and constituencies.

• Demonstrated ability to provide leadership in creating a climate of trust and respect and in aligning strategic initiatives and operational goals with the mission, values and business needs of the organization.

• Demonstrated high-level skill in assessing needs and developing strategies to support diversity and inclusion.

• Demonstrated ability to learn quickly and independently understand, analyze, and interpret complex written material, financial data, and computer generated information and effectively communicate results of analyses to senior campus management and others.

• Job offer is contingent upon satisfactory clearance based on Background Check results.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

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The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace