Senior Software Engineer

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign is seeking a Senior Software Engineer to architect the next generation of our Search & Data Platform. As part of the Intelligent Agreement Management (IAM) initiative, our team is transitioning customer-facing reporting and search capabilities to a modern, highly scalable cloud data platform. You will move beyond standard feature development to build the distributed infrastructure that allows millions of users to instantly discover, filter, and analyze their agreements. We are looking for a builder who loves Elasticsearch, distributed systems, and solving never-been-done-before problems at scale. You will work closely with product leaders from proof-of-concept to V1 release, ensuring our solutions are fault-tolerant, secure, and blazingly fast.

This position is an individual contributor role reporting to the Sr. Manager, Machine Learning.

Responsibility

• Design and build fault-tolerant, high-throughput search systems using microservices architecture (primarily C#/.NET or Java)

• Lead the implementation and optimization of Elasticsearch clusters to ensure sub-second query performance across petabytes of data

• Develop and deploy scalable services in Azure or AWS, leveraging containerization (Docker/Kubernetes) and infrastructure-as-code

• Collaborate with Product Management to translate marketing requirements into technical designs, drive implementation, write ample test coverage (TDD), and oversee the release process

• Mentor junior engineers, conduct code reviews, and work with cross-site teams to drive engineering best practices

• Identify and resolve production issues, ensuring 99.99% availability for critical search services

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• BS in Computer Science, Electrical Engineering, Informatics, or relevant fields

• 8+ years of software development experience in object-oriented languages (C#, Java, C++, or Go)

• 3+ years of experience with large-scale data systems and search engines (e.g., Elasticsearch, Solr)

• 3+ years of experience with distributed data processing frameworks (e.g., Apache Spark, Kafka)

• 2+ years of experience building services in public cloud environments (Azure, AWS, or GCP)

Preferred

• Master's degree in Computer Science or related field

• Experience with the Microsoft technology stack (.NET Core, C#, SQL Server)

• Direct involvement in the design and operation of high-availability SaaS platforms (99.9%+ uptime)

• Familiarity with modern frontend frameworks (React) to understand how customers consume search APIs

• Strong background in Agile/Scrum methodologies and CI/CD pipelines (Git, Jenkins, Azure DevOps)

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $151,200.00 - $222,450.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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