New

Medical Assistant II- Echo Lab

Massachusetts General Hospital
United States, Massachusetts, Boston
273 Charles Street (Show on map)
Mar 12, 2026
Summary: The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions: -Show patients to procedure & exam rooms, prepare necessary equipment for healthcare providers, measure their vital signs, and record pertinent information in the patient's medical record. -Explain treatment procedures, medications, and physician instructions to patients, organizing materials to reinforce patient education. -Perform general office duties, such as answering phones, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. -Collect laboratory specimens, log them, and hand deliver them for testing. -Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene. Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials -Basic Life Support [BLS Certification] -Certified Medical Assistant [National Certification Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect laboratory specimens. - Ability to perform EKG preferred. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others. Mon/Wed/Fri - 8am-4:30pm The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.