Technical Services Manager

At Masters Gallery Foods, enhancing the lives of those we influence, whether our employees, our partners or individuals in our communities, is something we strive to do every day. After all, we believe a positive impact is something to be proud of, and is the foundation for everything we do. If you are looking for an opportunity to be empowered to be the best you can be at work or at home, you have come to the right place. We offer a cooperative culture that is rich in ongoing career development and rooted in collaboration.

Masters Gallery Foods delivers the highest quality cheese products to our partners and customers. You will be supported and encouraged to make a difference, and your dedication and passion is acknowledged and appreciated. If you want to make a change and start where you can grow, you can at Masters Gallery Foods. Join us!

Technical Services Manager - Willows, CA

Build your career at the intersection of Technical Services, Operational Technology (OT), and highspeed automation.

If you are energized by solving complex manufacturing challenges and want a role that can grow into broader plant systems leadership, this is the opportunity. As our Technical Services Manager, you will help lead the reliability, automation, and OT backbone that keeps our operations running safely, efficiently, and costcompetitively.

Why this role is a great career step

• Purpose + Path: Step into a visible role that partners with Operations, Engineering, IT/OT, and Quality-designed with a clear growth path toward broader technical leadership.
• Modern Tech: Apply and expand your skills across PLCs, HMIs, SCADA, industrial networking, robotics, motion control, vision systems, and highspeed packaging/processing lines.
• Real Impact: Help us leverage automation and data to reduce downtime, increase throughput, and streamline workflows-directly improving cost competitiveness.

What you will do

• Help guide Technical Services & OT health: Lead maintenance engineering, automation support, initiatives, and controls/OT standards across lines and utilities
• Drive reliability: Elevate PM, PdM, and conditionbased programs; lead rootcause analysis (RCA) and corrective actions to improve and OEE.
• Advance automation through project management: Scope, commission, and optimize controls upgrades-PLCs, HMIs, variablefrequency drives, safety circuits, vision systems, and robotics.
• Strengthen OT/IT: Partner with IT on industrial networks (EtherNet/IP, Profinet, VLANs), data flows (SCADA/MES/CMMS), and cybersecurity best practices.
• Mentor and grow a capable team: Coach staff/technicians/engineers; help to establish skills matrices, training plans, and clear work standards that raise the bar every quarter.
• Champion safety & compliance: Ensure machine guarding, LOTO, and functional safety practices; uphold SQF/GFSI/OSHA/ EPA as applicable.
• Measure what matters: Use line diagnostics, historian/MES data, and CI methods (Lean, SMED, TPM, Six Sigma) to target loss drivers and eliminate waste.

What you will bring

• Education: Bachelor of Science in Engineering (Mechanical, Electrical, Industrial) or a related technical field preferred; equivalent experience considered.
• Background: Experience in technical services, maintenance operations, reliability, or controls/OT in highspeed manufacturing.
• Technical depth: Familiarity with PLCs (AllenBradley/Siemens), HMIs, SCADA/MES, industrial networking, sensors, pneumatics, motion, and power transmission.
• Mindset: Handson, datadriven, and eager to learn-you are comfortable digging into a line issue in the morning and presenting a plantwide reliability plan in the afternoon.
• Leadership: Ability to set priorities, develop people, and collaborate across Operations, Engineering, Quality, and IT.

What Masters Gallery Foods Can Offer You

We are a company built on many values, among them are passion, integrity, and people, which means if you join Masters Gallery, you will join a team brought together by enthusiasm, trust, and dedication. Beyond our commitment to offering exceptional products and customer service, Masters Gallery is committed to career development, flexibility, and fun at work.

To uphold those values, Masters Gallery Foods provides:

• A generous benefits package
• Vacation Time Off (service-based paid time off and 10 paid holidays)
• Incentives and incentive programs (such as tuition reimbursement, student loan forgiveness, subsidized fitness programs, employee assistance program, and more)
• Opportunities to give back to the community (drives, activities, charitable donations, and more)
• Green sustainability initiatives
• Continuous improvement initiatives - technology driven
• Training and development programs
• Continuous communication with Employees - myMGF Company App
• Opportunities to give feedback and suggestions in a judgement-free zone
• Numerous fun activities throughout the year (potlucks, company picnics, holiday party and more)
• A career built around technical services and OT-with mentorship, learning opportunities, and exposure to capital projects and plantwide initiatives.
• The chance to shape a modern, automated, highspeed operation and see your ideas translate into safer, simpler, faster processes.
• Competitive pay and comprehensive benefits.

Pay: $70,304-$82,000. This role is an excellent opportunity for someone eager to grow their career with a dynamic and growing company. We offer a supportive environment with pathways for professional development and advancement.

Masters Gallery is an Equal Opportunity Employer. We encourage all qualified applicants to apply.