Portfolio Credit Officer - Retail

Why should you join our team?

American AgCredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe and fuel the world. We are a growing organization embracing collaboration and innovation while delivering transformative solutions. American AgCredit provides a cultivating environment where you truly make a difference for our customers and teams.

Benefits offered by American AgCredit:

• Commitment to agriculture and the communities we serve
• Family friendly work environment
• Investment in employee development
• Medical, Dental and Vision coverage
• Outstanding 401k - automatic 3% employer contribution, plus match up to 6%
• Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time)
• Competitive Incentive Compensation Plan
• Disability & Life Insurance
• Employee mental, physical, and financial wellness programs
• The position is bonus eligible based on association and personal performance

Position will be posted until filled.

BASIC FUNCTION:

The Portfolio Credit Officer - Retail is responsible for working closely with Retail Customers when loans become past due, distressed and/or are classified as criticized. Strong critical thinking skills are imperative to ensure customer needs are met through appropriate solutions, loan structuring, and loan servicing while operating within Association risk tolerance. This role operates in a fast-paced environment and requires adaptability to new challenges and situations when presented.

This role offers a great opportunity to significantly contribute to innovation that has high impact, and that creates tremendous value within the division and Association.

ESSENTIAL DUTIES:

• Act as both Relationship Manager and Underwriter and serve as the designated point of contact for distressed Retail loans (Non-CRG).
• Act as Underwriter for CRG Retail loans. Work closely with CRG, particularly CRG Relationship Manager - Retail and CRG Operations, to efficiently serve the CRG Retail portfolio at a consistently high level.
• Act as the first line of defense in monitoring the Retail channel's potentially distressed loans by examining past due reports and follow up with Retail customers with delinquent loan payments and work with them to determine if a new/different solution is needed. Determine potential stress/distress in accounts.
• Ensure that Distressed Loan Notices are sent to Retail customers in a timely manner. Prepare Distressed Loan Notice Checklists, submit Distressed Loan Notices and Proposals, and other mailings as necessary.
• Prepare Loan Service Plans for distressed/criticized Retail loans (both Non-CRG and CRG) and ensure that action plans, covenants, conditions, and task monitoring are up to date.
• Make sound decisions involving varied levels of risks and ambiguity.
• Complete the credit analysis and recommendation on various actions for existing customers. Actions include but are not limited to restructures, extensions, forbearances, releases, assumptions, conversions, charge offs, upgrades, compromises, and collections.
• Develop and prepare credit packages and loan servicing actions:
  • Gather information necessary to make appropriate credit decisions. Review and analyze credit information presented; determine the need for more thorough investigation or additional information.
  • Request appraisals and chattel evaluations, obtain third party verifications, obtain credit reports, and request lien searches as necessary.
  • Complete loan analysis, including financial statements, cash flows, loan analysis forms, trend sheets, writing narratives, preparing facts, and offering opinions concerning credit worthiness, risks and mitigants, and other forms as required. Formulate projections using historical financial data, current budgets and other information.
  • Make recommendations on loan actions based on the Association's Loan Underwriting Standards while complying with Borrower Rights Regulations. Participates in credit discussions as needed.
  • Determine and review legal and loan documentation.
• Accurately identify the credit risk by completing credit analysis to determine credit worthiness, risks/mitigates, appropriate collateral, and suitable structure. Analysis may include but is not limited to financial information, pricing, Least Cost Analysis, Troubled Debt Restructures, Net Realizable Value, and narratives. Request, obtain, and review real estate and chattel evaluations, third party verifications, credit reports, business entity searches, and lien searches as necessary.
• Approve per Delegated Lending Authority or make approval recommendations on loan actions based on Association Loan Underwriting Standards while complying Borrowers Rights Regulations.
• Assist in Association reporting requirements when necessary.
• Assist with developing training and/or mentoring to the Association staff on distressed loan management processes. Assist staff in discussions about distressed credits.
• Assist with any special projects as needed. Travel is required.
• Demonstrate ability to assess multiple tasks or issues which are competing for a limited amount of time or resources and determine the order in which each will be addressed; set priorities, goals, and timetables to achieve maximum productivity.
• Take initiative for learning and development by acquiring and refining of technical, procedural, and professional skills needed in job related areas; proactively seek performance feedback and identify approaches to improve own performance.
• Interact and communicate regularly, collaboratively, and effectively with management and staff within the division and across the Association.
• Perform other duties as assigned.

LEVELS OF SUPERVISION EXERCISED AND RECEIVED:

• Exercises no supervision; makes independent decisions; works under general supervision of Manager or Senior Leadership.

TYPICAL EDUCATION AND EXPERIENCE:

• BA/BS degree with emphasis on agribusiness, business administration, or equivalent.
• At least 5 years of progressively responsible banking or related agricultural lending experience.
• At least 2 years of progressively responsible experience in working on distressed credits.
• Strong credit and analytical skills. Demonstrated understanding of agricultural lending principles and practices, and association and Farm Credit System operating policies and procedures.
• Knowledge of FCA regulations, association, and district policies and procedures.
• In-depth understanding of the product offerings of American AgCredit and thorough understanding of the external marketplace.
• Demonstrated proficiency in organizing and prioritizing work to meet deadlines.
• Strong written and verbal communication skills. Demonstrated ability to engage with others.
• Strong persuasive and interpersonal skills.
• Proficient in use of PC, including word-processing, e-mail, and electronic spreadsheet software.

JOB REQUIREMENTS:

Must have the ability to perform basic office tasks and work in a typical office setting. Employee will be sitting for extended periods of time and accomplishing work at a desk and work at a computer for an extended period. Must have strong written and verbal communication skills to adequately convey ideas and work well with a team. Ability to talk and hear, sit, and use their hands and fingers, and reach in all directions is essential in performance of the job. Some lifting and moving of items up to 25 pounds required. Work during established business hours and may require occasional weekend and/or evening work. Position requires the ability to travel up 10%-25%.

PAY RANGE:

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

American AgCredit provides equal opportunity in employment to all employees and applicants. We celebrate diversity and do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other characteristics protected by applicable federal, state, or local laws. American AgCredit prohibits harassment of any individuals on any of the bases listed above.

If you need assistance or an accommodation due to a disability, you may contact us at jobs@agloan.com.