MEDICAL & PROFESSIONAL STAFF LIAISON

• Collects and reviews background information for provider credentialing and privileging for Carilion Clinic.

• Coordinates with recruitment, credentialing and enrollment staff to ensure timely and accurate completion of all paperwork, in order to efficiently credential and privilege new providers for the hospital.

• Communicates with department leaders to keep them involved and updated on application completion process and changes in status.

• Works with leaders to develop, implement, and communicate new policies, procedures, practices and initiatives for provider applicants. Monitors outcomes regularly and suggests process improvement ideas when and where necessary if concerns become apparent.

• Compose and edit correspondence, reports, and minutes.

• Develops and maintains relationships with Physician and Advanced Clinical applicants and their office staff.

• Maintains applicant and employee confidentiality

• Informs leadership of any concerns or problems encountered within the scope of daily work and/or interactions.

• Maintains accessibility throughout the organization and in the community as a resource person.

Education: Bachelor's degree required or equivalent combination of education and relative experience can be in lieu of degree.

Experience: Minimum three years in Medical Staff Services, Credentialing,Provider Recruitment, Provider Enrollment, Provider Onboarding, or related field.

Licensure/certification: none

Other Minimum Qualifications: Function in a demanding, highly dynamic, and fast paced environment. Ability to prioritize, organize, manage time, and work on several projects simultaneously while meeting deadlines. Work with a variety of office software programs including but not limited to Windows, MS Office Suite, Adobe, and credentialing software. Ability to be able to function independently and be self-directed and detail oriented. Ability to demonstrate excellent written, verbal, and interpersonal communication and other problem-solving skills. Ability to handle sensitive information in a confidential manner. Ability to develop and maintain effective relationships with medical staff members, physician office staff, hospital employees and co-workers. Ability to adapt to flexible work schedules and frequent interruptions. Ability to understand and have working knowledge of the organization, medical staff bylaws, rules and regulations, policies, applicable accreditation standards, and federal and state regulations.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Recruiter:

Recruiter Email:

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

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