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Medical Social Associate- Bilingual

University of Illinois Chicago
life insurance, paid time off, retirement plan
United States, Illinois, Chicago
Jan 30, 2026


Medical Social Associate- Bilingual

Medical Social Associate- Bilingual

Hiring Department: Division of Specialized Care for Children (LCDB)

Location: Lombard , IL USA

Requisition ID: 1039322

FTE: 1

Work Schedule: 8:00AM-4:30PM

Shift: Days

# of Positions: 1

Workplace Type: Hybrid

Posting Close Date: 2/13/2026

Salary Range (commensurate with experience): $47,892.00 - 52,000.00 / Annual Salary

About the University of Illinois Chicago

UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Position Summary

The DSCC Care Coordinator/Consultant-Bilingual provides limited care coordination services to families eligible for DSCC services within a particular geographic area, provides translation assistance to other Care Coordinators and Regional Manager, provides bilingual consultation to other members of the multi-disciplinary team utilizing skills and knowledge acquired from academic training and professional experience. Duties & Responsibilities
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  • Provides services as a coordinator assistant utilizing bilingual speaking, reading, writing, and translating skills through face-to-face, telephone, and written interaction.

    Provides support to the Regional Manager, including preparing confidential material. Independently coordinates RO equipment, supplies and other resources in support of care coordination activities. Records, prepares and transmits information, i.e., demographic and medical social data from applicants/recipients, families and Care Coordinators, including completing forms and letters in support of care coordination services. Enters, updates, and maintains applicant/recipient information in the Children's Health Information Management System (CHIMS) data base. Maintains and uses reminders/CHIMS Tickle Report to track needed follow-up for applicants/recipients. Receives and appropriately processes telephone and face-to-face inquiries from applicants/recipients and their families, providers and the general public about Division services including referral to other resources when ineligible for DSCC.

    Maintains confidential applicant/recipient records, filing documents using agency guidelines, including processing transferred, volume and discontinued records. Processes necessary information to determine DSCC eligibility on all applicants referred for services. Receives, processes and routes incoming/outgoing written applicant/recipient correspondence, reports, etc. Performs clinic duties, as assigned. Arranges for translation or interpreter services for applicants/recipients or their family, and if applicable to their area of expertise, provides bilingual translation to staff for children and their families with Limited English Proficiency (LEP) through face-to-face, telephone and written interaction. Assists Care Coordinators and families with care coordination activities, including activities such as staff support for clinics, satellites, referrals to other resources, arranging medical services for applicants/recipients. Assists in establishing DSCC Outreach programs and works independently at these events throughout the Regional Office area, including health fairs and community organizational meetings. Determines family's DSCC financial eligibility based upon submitted documentation. Assists Care Coordinators and families with private/public health insurance through effective benefits management practices for applicants/recipients. Assists with training of new staff. Provides back-up assistance for other staff.

    Participates in Division staff meetings and in-service training sessions.
  • Provides care coordination services: Develops a care coordination plan that is family-centered, community based and coordinated. Facilitates the implementation of the care coordination plan. Monitors the care plan activities. Revises the care coordination plan to address the changing and ongoing concerns and priorities of the family. Determines medical eligibility for each assigned case. Assists in the completion of the financial application process for each assigned case.
  • Participates as a member of the Regional Office multi disciplinary team:
  • Complies with University, Division and Regional Office policy and procedures. Provides discipline based expertise to the Regional Office multi disciplinary team.
  • Promotes interagency collaboration and an organized network of integrated services: Provides community education programs regarding DSCC services.

    Minimum Qualifications

      1. Bachelor's degree with a major in the social or behavioral science or related health specialty from an accredited college or university.
        OR
      2. Master's degree in social or behavioral science or related health specialty area from an accredited college or university.
    1. One (1) year (12 months) of progressively more responsible full-time experience in the practice of social services/ agencies or medical/clinical setting maintaining acceptable standards of social work practices


    Preferred Qualifications
    Bilingual

    To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

    Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

    The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

    The university provides accommodations to applicants and employees. Request an Accommodation

    Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

    To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/18975?c=uic

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