Security Officer - Retail Rover Driver

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Retail Rover Driver in Aiea, HI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer at a busy retail mall location, you will monitor and patrol assigned areas, complete routine rounds, and stay highly visible to help reduce security-related incidents. This is a driving post requiring a valid driver's license under AU Driver Policy Requirements, supporting mobile patrol coverage as needed. You will deliver customer-focused service and clear communication while working with a team that is agile, reliable, innovative, and guided by integrity.

Position Type: Full Time

Pay Rate: $23.25 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors, tenants, and employees by carrying out security-related procedures, site-specific policies and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner, including medical calls, disruptive behavior, and property concerns.
• Conduct regular and random patrols throughout the retail location, common areas, service corridors, loading zones, and exterior perimeter to help to deter unwanted activity.
• Monitor entrances, storefront areas, and back-of-house access points, greeting guests and assisting with directions and/or wayfinding as needed.
• Observe and report suspicious activity, policy violations, and maintenance hazards, promptly notifying site leadership and/or local responders when appropriate.
• Complete detailed incident reports, patrol logs, and shift notes, using Allied Universal reporting procedures and site-required documentation.
• Support loss prevention and tenant partners by reporting shoplifting indicators and disturbances while maintaining a customer-focused presence.
• Monitor cameras, alarms, and other security-related systems when assigned, escalating concerns according to post orders.
• Assist with crowd management during peak shopping periods and special events, helping to maintain orderly lines and traffic flow.
• Coordinate with local law enforcement, fire, and medical personnel during response activities, preserving scene information and following site direction.

Minimum Requirements:

• A valid driver's license is required in accordance with Allied Universal driver policy requirements.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.