Operations Manager
Job Summary The incumbent serves as the Operations Manager for the academic offices and research laboratories of both the Division of General Surgery and the Division of Plastic and Reconstructive Surgery in its administrative and research operations. The position manages/supervises the academic support staff, in addition to indirectly managing the staff in research labs, and provides management support to the Administrative Director, and works closely with the parent Department of Surgery, and other campus and medical center departments. This position has responsibility for individual faculty time and attendance accounting and adherence to policies and procedures for personnel management, purchasing approvals, and general office management and supervision. The incumbent will also serve as division HR liaison, troubleshoot and resolve issues or escalate to administrative Director, as necessary. These duties require excellent analytical skills, human resource and personnel supervision and management experience, knowledge about academic medical management, liaison with faculty, clinical representatives as well as knowledge of campus purchasing and finance policies and procedures, and must have independent and mature judgment at the highest levels of discretion and sensitivity. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $100,100 - $164,000 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.
The mission of the UCSF Department of Surgery is threefold: to develop the next generation of leaders in surgery; to provide outstanding quality clinical care that is cost effective, yet compassionate; and to make significant advances in scientific knowledge and clinical practice through basic and clinical research. Care of patients is what attracted our faculty and residents to surgery, and it continues to be our main focus.
The Department is comprised of seven divisions: Adult Cardiothoracic Surgery, General Surgery, Pediatric Cardiothoracic Surgery, Pediatric Surgery, Plastic & Reconstructive Surgery, Transplant Surgery, and Vascular & Endovascular Surgery. Our surgeons provide care at locations throughout greater San Francisco including: UCSF Medical Center at Parnassus (Moffitt-Long Hospital), UCSF Medical Center at Mt. Zion, UCSF Medical Center at Mission Bay (UCSF Bakar Cancer Hospital and UCSF Benioff Children's Hospital San Francisco), San Francisco General Hospital and Trauma Center, San Francisco VA Medical Center, and Alameda County Medical Center in Oakland. Our residents rotate through UCSF Medical Center, Kaiser Permanente, and California Pacific Medical Center.
The Division of Plastic and Reconstructive Surgery is committed to providing outstanding clinical care, the most wide-ranging and innovative research and a residency program. The plastic surgery faculty offer state of the art care for congenital deformity, cancer, trauma and burns. The surgical treatments include craniofacial and cleft lip surgery, breast reconstruction, microvascular reconstruction, hand surgery, and treatment of complex wounds. The surgeons also perform a complete selection of cosmetic procedures of the face, breast and body. The research focus includes tumor biology, wound healing, hemangiomas, stem cells and bone biology, as well as ongoing clinical research to evaluate and improve surgical outcomes. The Division has one of the oldest ACGME accredited plastic surgery residencies in the country, with over 100 graduates including three current chiefs of plastic surgery programs. The division also has a microsurgery fellowship program.
The Division of General Surgery has a long, proud tradition of excellence in clinical care, surgical education, and research. The division has 41 full-time academic and 64 clinical faculty members. The patient care services focus on surgery of the esophagus, liver, pancreas, colon and rectum, thyroid and parathyroids, breast, melanoma, obesity, and the management and prevention of acute traumatic injuries. The faculty continue to make seminal contributions to the treatment of surgical diseases. From pioneering minimally invasive surgical techniques to treat diseases of the esophagus, to revolutionary approaches to delivering comprehensive care to women with breast cancer. Required Qualifications
- Bachelor's Degree in Public Health, Business Administration or related area or equivalent experience/training
- 2-5 years of administrative experience working in a large academic or medical institution
- 2-5 years of experience supervising administrative teams.
- Knowledge and proven competency in the use of computer based HR, payroll, timekeeping, purchasing, reimbursement systems.
- Experience working with faculty and/or physicians.
- Experience working for clinicians in a patient care setting.
- Experience with fiscal management
- Experience working with clinical reporting systems
- Excellent written and verbal communication skills.
- Comprehensive understanding of administrative/organizational processes/behaviors/principles.
- Excellent proven interpersonal and supervisory skills.
- Detailed understanding of complex Human Resource principles and guidelines.
- Excellent time management skills: a natural inclination for multi-tasking. High level of motivation; strong ability to organize and prioritize.
- Ability to work independently; ability to respond positively to daily changing priorities.
- High degree of innovation and motivation; commitment to excellence.
- Professional attitude.
- Detail oriented; works with a high level of accuracy.
- Knowledge of HR policies and processes.
- Understanding financial systems and principles.
Preferred Qualifications
- Master's degree (i.e., MPA, MPH, or MBA) in related area
- 2-5 years of experience supervising administrative teams in a union environment
- Campus and Medical Center Financial System experience to include MyReports, CLS, MyExpense, BearBuy, Advance.
- General web design and maintenance
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Job Code and Payroll Title 007375 ADMIN SUPV 2 Job Category Administrative Support, Supervisory / Management Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Location San Francisco, CA Campus Parnassus Heights (SF) Additional Shift Details M-F 8-5 |
University of California - San Francisco Campus and Health
Dec 20, 2025