Access Coordinator II, GynOncology

ChristianaCare is hiring a full-time Access Coordinator for Gynecology Oncology at Helen F. Graham Center in Newark, DE.

As an Access Coordinator you would be directly responsible for the coordination of care between the practice, referring provider, hospital support providers, both specialty and primary and the patient.You would be the first point of contact for a new patient.

Our mission is to provide blood cancer patients with the most technologically advanced cancer therapy and treatment to give them an optimal chance for cure.

The ideal candidate will have a strong health insurance background as well as experience with prior authorizations.

Schedule:

• Monday-Friday 8a - 430p

• No weekends or Holidays

Principal Duties and Responsibilities:

• Work effectively and efficiently with referring physician offices and hospital providers to coordinate patient care.

• Control the workflow related to the demand for new patients by communicating with physicians and handle all urgent/emergent requests.

• Insurance verification (level of coverage to support oncology services and out of pocket expenses)

• Provide new patients with all information needed prior to the scheduled appointment date. Including the access to Navigating Care (Practice Patient Portal) and making certain all new patient forms are received and completed prior to the visit.

• Communicate with patients if additional studies or biopsies are required per the direction of the CCOH Provider.

• Maintains patient confidentiality

• Performs daily operational duties such as scheduling, registration, pre-registration, verification, and authorization for treatments utilizing the Varian (EMR) and Soarian systems.

• Documents all case information in the EMR and Soarian

• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

• Performs other related duties as required.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High School Graduate or Equivalent

• 2 years' experience in a medical office practice setting is required; 3 years' experience is preferred.

Please include and updated resume with your application!

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