New 
Customer Service Representative
 TEKsystems | |
$45,000.00 - $50,000.00 / yr
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 United States, Nevada, Las Vegas | |
 Dec 17, 2025 | |
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*Position Summary* As a Customer Service Representative, you'll be the first point of contact for our clients, ensuring a smooth and supportive experience. You'll answer questions, resolve concerns, and guide clients through the tax resolution process with professionalism and empathy.
*Key Responsibilities* * Handle inbound and outbound calls with courtesy and professionalism. * Respond promptly to client inquiries via phone, email, and chat. * Maintain accurate client records in our CRM system. * Schedule appointments and follow up on required documentation. * Collaborate with tax professionals and case managers to ensure client satisfaction. * Educate clients on our services and next steps in their resolution process. * De-escalate concerns and provide solutions with a customer-first mindset. *Qualifications* * High school diploma or equivalent (Associate's or Bachelor's degree preferred). * 1+ year of customer service experience, ideally in a financial or tax-related field. * Excellent communication and interpersonal skills. * Strong organizational and time management abilities. * Proficiency with Microsoft Office and CRM systems. * *Bilingual (English/Spanish)* is a plus. *Job Type & Location*This is a Permanent position based out of Las Vegas, NV. *Pay and Benefits*The pay range for this position is $45000.00 - $50000.00/yr. health and dental benefit offerings, PTO, Sick pay *Workplace Type*This is a fully onsite position in Las Vegas,NV. *Application Deadline*This position is anticipated to close on Dec 26, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |