Manager I, Business Analytics (Member Strategy Office)

Overview

Conduct analyses and gather, organize and review data to identify internal and external strategic issues and opportunities affecting growth and profitability of the organization. Contribute to the development of functional strategy by recommending best practices and process improvements. Develops specialized skill set and proficiency with procedures and analysis techniques.

Responsibilities

• Manages a team of Business Analysts and is responsible for strategy and planning to align business operations with the credit union's mission and goals.
• Develop work plans and manage the execution of daily, weekly, and monthly reporting and analytics activities
• Lead execution of data collection projects that support data governance and collection decisions and practices
• Collaborate with business units and data scientists to define data quality rules and implement standard processes
• Ensure accuracy, integrity, and usability of cleaned data used across dashboards and ad-hoc reports
• Track team performance, assign projects, and evaluate capacity against business needs
• Coach team on advanced data validation and profiling techniques to reduce inconsistencies and redundancies

Qualifications

• Bachelor's degree in related field or equivalent combination of training, education and experience
• College/university degree and 5+ years work experience; 1+ years of management experience
• Proven ability to lead a team of data analysts, setting clear objectives and enabling team members to contribute effectively to analytics projects
• Ability to identify opportunities for improvement within data analytics processes and implementing best practices for efficiency
• Effective in communicating analytical results and recommendations to non-technical stakeholders, bridging the gap between data and business implications
• In-depth knowledge of data analytics tools and programming languages (e.g., SQL, Python, R) to guide analytical methods and practices
• Effective leadership in managing a team, driving performance to meet organizational goals
• Ability to identify challenges and develop practical solutions that optimize team performance
• Skill in managing daily operations with a focus on efficiency and productivity
• Strong interpersonal skills for coordinating with team members and other departments
• Commitment to empowering team members to take initiative and make decisions in their roles
• Proficiency in setting goals and evaluating team performance to achieve business objectives

Desired Qualification(s)

• Master's Degree in related field or equivalent combination of training, education and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

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