Communications Director (Remote)

What You'll Do:

• Develop and execute integrated communication strategies for National Commercial Services (NCS), including executive communications, division-wide messaging, and strategic storytelling that supports business priorities.
• Partner closely with senior executives to craft email messages, blogs, talking points, video scripts, presentations, and other thought leadership communications that distill complex topics into clear, compelling narratives.
• Communicate operational, strategic, and industry themes (including emerging technologies such as AI) in ways that resonate across varied audiences.
• Strengthen alignment between corporate and operational teams by creating communication approaches that help bridge organizational gaps and support a more unified employee experience.
• Collaborate with Corporate Communications to maintain consistency of messaging, elevate editorial quality, and reinforce communication standards across all divisions.
• Contribute to communication planning, storytelling, and messaging needs of other teams as needed.
• Build strong relationships across functions to anticipate communication needs, elevate perspectives, and foster transparency and connection across business lines.
• Bring creative, modern communication ideas that increase engagement through video, digital storytelling, and innovative communication formats.
• Shape and align executive communications with the enterprise-wide strategic agenda to reinforce key priorities and initiatives.
• Define and evolve the executive communication voice and strategic platform to effectively articulate and drive the organization's vision
• Serve as a trusted advisor to senior executives, offering insight, influence, and strategic guidance on messaging and communication approach.
• Build and maintain effective relationships across all levels of the organization

Strategic Influence & Future Focus

• Play a key role in shaping and strengthening the communication strategy for Title and related business lines, helping to align Title Communications with Corporate Communications in a more connected, cohesive approach.
• Contribute to ongoing efforts to improve communication flow between corporate-led messaging and the field, ensuring employees feel connected to the broader enterprise.
• Help develop scalable communication processes, frameworks, and best practices that can evolve with the needs of the business.

Leadership & Collaboration

• Work collaboratively within a high-performing communications team, contributing ideas openly and partnering effectively across functions.
• Provide coaching, guidance, and communication expertise to divisional leaders and subject matter experts, even without direct reports at the outset.
• Model communication excellence by championing clarity, creativity, consistency, and employee-centered messaging.
• Build trust quickly across leadership and teams, navigating a complex environment with professionalism, diplomacy, and strategic judgment.

What You'll Bring:

• Bachelor's degree or equivalent combination of education and experience (advanced degree preferred).
• 8+ years progressive management experience.
• 10+ years in corporate communications or a related field, with a proven track record of success in developing and executing strategic communication plans.
• Deep expertise in executive communications, narrative development, strategic planning, and cross-channel messaging.
• Exceptional writing, editing, and storytelling capabilities with an ability to simplify complexity and tailor messages to diverse audiences.
• Demonstrated experience advising senior executives in high-visibility, high-stakes environments.
• Strong understanding of business strategy, change communication, and the evolving role of AI and emerging technologies in business and communications.
• Highly collaborative working style - able to share ideas openly and contribute to a team culture rooted in partnership and alignment.
• Skilled at building relationships, connecting dots across the organization, and bridging communication gaps in complex, matrixed environments.
• Creative thinker with the ability to approach communication challenges in fresh, modern, innovative ways.
• Comfortable operating in a dynamic role that supports both divisional and enterprise-level communication needs.

Pay Range: $126,100.00 - $168,125.00 annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.