Location
Evanston, Illinois
Department: IT Technology Support Svcs
Salary/Grade: ITS/79 Target hiring range for this position will be between $80,297-92,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data. Job Summary: Develops, codes, tests, and debugs new software or enhancements to existing software. Typically works with senior staff but may coordinate smaller or less complex projects independently. Designs and implements basic technical solutions ensuring that business needs and requirements are met. Performs basic system integration tasks. Provides estimation for assigned tasks.
- Designs and builds web pages using a variety of software applications, techniques, and tools
- Designs web logic to support organization's strategies and goals relative to automating workflow.
- Responsible for design and use, developing and providing web content, or assuring the overall technical integrity of organization's web applications and forms.
Specific Responsibilities: Strategic Planning
- Participates in the development of new goals and strategies based on interactions with primary user.
- Develops plans for software deployment on heterogeneous systems.
- Collaborates with user to develop workflow and best practices.
- Partners with user in designing features for technology
Administration
- Responds to customer inquiries via phone, online, in-person, etc.
- Creates and maintains code documentation.
- Create, manage, and format site evaluations, forms, online surveys, web statistical tracking and reporting, interactive modules and other tools as required.
- Grants system access to new user.
- Evaluates feature/upgrade/change requests and recommends action.
- Participates in interview process for new hires.
- Identifies database and software performance issues and makes adjustments
Development
- Develops and maintains software infrastructure, via patches, bundles, releases, and maintenance packs.
- Codes software applications adhering to designs and functionality supporting internal business requirements or external user.
- Researches and develops new algorithms and statistical techniques designed for analyzing data based on customer needs.
- Completes tier 3 troubleshooting.
- Designs databases and data structures.
- Prioritizes tasks within project.
- Meets with business analyst/stakeholder to determine requirements.
- Opens tickets with vendors.
Performance
- Ensure NUIT web-based forms are accurate, clear, complete, compelling and error free.
- Completes daily assignments, including art direction and image/graphic creation for visual elements to support the promotion of NUIT systems, services, and project.
- Supervises
- Assist with mentoring of student workers and other staff helping with web development projects.
Miscellaneous Performs other duties as assigned. Minimum Qualifications:
Enterprise Applications
Infrastructure
Adobe Creative Cloud Suite GitHub Microsoft Exchange Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) Microsoft SharePoint Windows Operating System Programming Languages and Frameworks
Analytical
critical thinking decision making problem solving Troubleshooting use-case analysis Project
Minimum Competencies: (Skills, knowledge, and abilities.)
Demonstrated experience in developing applications, products, and environments in TeamDynamix (TDX), iPaaS, HTML5, JQUERY, REACT JS, PYTHON, PHP, JAVA, C++, and GitHub. Front-end and back-end development experience for seamless integration Experience monitoring, analyzing, and using data strategically Strong verbal and written communication skills and experience in messaging and branding in a Higher Ed institution. Strong organizational skills and demonstrated ability to work effectively both independently and collaboratively with senior management and with colleagues across the University. Preferred Qualifications:
Bachelor's degree and advanced experience with web technologies. Understanding of Web-based usability and accessibility guidelines (W3C, WCAG 2.0). Demonstrated experience with content management systems, interactive design and architecture, video and accessible design. Experience using ITSM platforms such as TeamDynamix and ServiceNow. Experience with SQL and relational database management systems such as Oracle and MS SQL Server. Preferred Competencies: (Skills, knowledge, and abilities)
- Three year's work experience
- Understanding of the IT Infrastructure Library (ITIL) framework.
Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more. Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more. Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.
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Northwestern University
$80,297.00 - $92,000.00 / yr
Dec 16, 2025