Sr. Manager, Networking

ViaPath is currently seeking a Network Infrastructure Senior Manager to join our team. Responsibilities will include managing the staff and overall activities associated with ViaPath network infrastructure deployment and operational readiness.

This position is a hybrid opportunity based at the ViaPath office located in Dallas, TX.

Responsible for managing a group of network engineers and planning, execution, and the delivery of wired/wireless network solutions to our customers.
• Define complex project plans to including scope, budget and schedule and execute tasks to achieve goals
• Generation and management of SOPs for smooth business operations. Identify gaps in process and remediate as necessary
• Monitor network performance, troubleshoot, and resolve network issues, and inform users of network problems
• Support network availability, upgrades, and problem resolution
• Work in collaboration with other departments and teams for implementations and changes to network infrastructure
• Provide regular reporting updates to senior management on the planning and execution of network infrastructure installs, upgrades, remediations, and break/fix
• Establish positive team relations through effective communication and ongoing support
• Serve as a mentor and point of escalation for members of the team
• Manage leadership/administrative functions including PTO approval, performance reviews, counseling, work calendar, training coordination, budget creation/tracking
• Responsible for identifying and implementing process improvements
• Drive a high-performance culture and environment by continued development of a disciplined, detailed, and structured team

• Bachelor's degree in related field preferred; equivalent years of experience will be considered
• 10+ years of experience in Enterprise network level design and architecture to include a minimum of 3 years of leadership/management experience
• Experience in enterprise network infrastructure engineering and working knowledge of Fortinet, Ubiquiti, Cisco network equipment
• Experience in troubleshooting network performance/availability issues and directing teams to resolve
• Advanced understanding of BGP, Spanning Tree, IPAM, DNS, DHCP, ACLs, IPSEC VPN, VLAN etc.
• Experience in creating SOP and training documentations
• Experience working in high stress support environments
• Ability to meet competing deadlines in a fast-paced work environment
• Strong analytical and logical thinking applied with an excellent attention to detail
• Strong interpersonal skills
• Strong verbal and written communication skills
• Comfortable presenting to senior leadership and customer business leaders
• Ability to motivate and lead a team

ViaPath, an innovation leader in correctional technology, education solutions that assist in rehabilitating inmates, and payment services solutions for government. ViaPath leads the fields of correctional technology, education, and government payment services with visionary solutions and customized products that integrate seamlessly to deliver security, financial value, and operational efficiencies while aiding inmate rehabilitation and reducing recidivism rates.

ViaPath is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, pregnancy or pregnancy-related condition, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic or category protected by federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.